Ed Hicks Nissan

Great and pleasant Taking my vehicle there is never a hassle. I appreciate your clerk Arturo for always helping me I never have to wait longer then I need to. Taking my vehicle there is never a hassle. I appreciate your clerk Arturo for always helping me I never have to wait longer then I need to. More

Routine maintenance Ed Hicks Nissan has always provided prompt and quality service. I am provided information on recommended maintenance and options for service needed no Ed Hicks Nissan has always provided prompt and quality service. I am provided information on recommended maintenance and options for service needed now vs the next scheduled maintenance. They provide fair estimates on needed care and repairs. I am never pressured into accepting work that may be deferred if possible. The staff is always friendly and knowledgeable and willing to assist in my transportation needs. More

Awesome Edhicks has great service and very knowledgeable staff, such as Ben Garcia who handled my services for my 2012 Frontier truck. I would recommend to ev Edhicks has great service and very knowledgeable staff, such as Ben Garcia who handled my services for my 2012 Frontier truck. I would recommend to everyone. More

Continued Excellence The Service Department at Ed Hicks Nissan continues to delight me. Ben Garcia, my Service Advisor, sets up appointments to meet my schedule. I'm met The Service Department at Ed Hicks Nissan continues to delight me. Ben Garcia, my Service Advisor, sets up appointments to meet my schedule. I'm met promptly upon arrival and Ben carefully notes what I want done on my vehicle. I am continually kept informed on the progress of my service and the expected time it will be completed. When my vehicle is ready for pick up, Jose, my mechanic, comes out to explain exactly what he did to the car and answer any of my questions. I am most satisfied with the detail to attention paid to my service and the quality of the service. I highly recommend the Service Department at Ed Hicks Nissan. More

Persistence I would say that Marc is persistent in his sales technique, I did not go in expecting to decide on a purchase but he was willing to take time with me I would say that Marc is persistent in his sales technique, I did not go in expecting to decide on a purchase but he was willing to take time with me anyway and show me the cars that piqued my interest. I appreciate the sales teams effort to come to an agreeable price. More

Smooth service center experience excellent customer service by Joseph .... he kept me updated all the way through and greeted me when I arrived for pickup. everyone else did a great excellent customer service by Joseph .... he kept me updated all the way through and greeted me when I arrived for pickup. everyone else did a great job as well. More

Timely Manner Service time not guaranteed. New service advisor didn’t know what she was talking about. She kept calling with wrong information. Frustrating. Had to Service time not guaranteed. New service advisor didn’t know what she was talking about. She kept calling with wrong information. Frustrating. Had to wait More

Painless Everyone has always been very helpful. A pleasure to work with, even after the sale. Don't like this 25 word minimum in this section of the survey, ot Everyone has always been very helpful. A pleasure to work with, even after the sale. Don't like this 25 word minimum in this section of the survey, other than that, my experiences have been great. More

great the service rep kept me informed the courtesy driver was very professional and drove like she was taking care of us as she would her own children. the service rep kept me informed the courtesy driver was very professional and drove like she was taking care of us as she would her own children. More

Not the worst service center I've been to The staff that works in the service center are very friendly. The issues I have include going there to get the driverside blinker fixed/replaced and w The staff that works in the service center are very friendly. The issues I have include going there to get the driverside blinker fixed/replaced and was told it was completed but it wasn't and the armour all I had in my vehicle when getting work done disappeared. And I appreciate the complimentary car wash but if it's going to be done, do it right. I don't like half-assed jobs on anything even if it is free. More