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Ed Hicks Nissan
Corpus Christi, TX
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745 Reviews of Ed Hicks Nissan
Friendly Staff Took car in for an oil change & tire rotation. Service was great & the staff was very attentive. Was reminded of next appointment at the dealership. Took car in for an oil change & tire rotation. Service was great & the staff was very attentive. Was reminded of next appointment at the dealership. More
air filter. I was informed that I Had no air filter they forgot to put it in the last visit so they put in z new one in I was informed that I Had no air filter they forgot to put it in the last visit so they put in z new one in More
Gteat Great, gave me what I needed. Love the dealership. Had two cars I couldn't afford anymore and they were able to help with a lower car payment. Great, gave me what I needed. Love the dealership. Had two cars I couldn't afford anymore and they were able to help with a lower car payment. More
Excellent service Work completed on time. Transmission function restored to normal. Service representative was quite helpful. Would recommend Nissan to friends and fami Work completed on time. Transmission function restored to normal. Service representative was quite helpful. Would recommend Nissan to friends and family. words words words words. More
Would have been 1 star if it wasn’t for service manager. This is the first time I’ve had to leave my Frontier for a lengthy service. I usually get everything done at the quick lube but the services I needed This is the first time I’ve had to leave my Frontier for a lengthy service. I usually get everything done at the quick lube but the services I needed done were only performed in the service bays. I had an 8 am appointment to drop of my truck. I arrived at 7:45am and my service ticket was opened at 7:50 am. Services i had done: transmission fluid change, front and rear differential fluid change, fuel system service, coolant flush and transfer case service. The service advisor asked what time I would like to pick up my vehicle and I told him I had to work so the afternoon sometime would be fine, in which he assured me it would be done by then. Called the service department at 1 pm and left a message. Got a return call around 2 pm stating that it was in the service bay and shouldn’t take too long. When I arrived at the dealership at 3:45 pm, the service advisor told me he spoke with the technicians and it would be about an hour. Ok, cool, no problem. At around 5:30 pm, I ran into the service manager outside in which I let him know what was going on. He told me the first 4 services I mentioned were 1 hour jobs. I didn’t mention that when I arrived and was watching my vehicle service being done, that I saw at least 3 of the services get done at the same time, roughly taking 1 hour total. The service manager let me know that he was going to cut me a break on the labor costs after I mentioned that I was about to pay $900 just for fluid changes and that I had to come back for another oil change, power steering flush, brake fluid flush and balance and roatate on the tires. My service ticket was closed at 5:50pm, exactly 10 hours. Everyone at the dealership has been great and the employees at the quick lube are awesome, but I was highly unimpressed with the service department. More
Great Service Very considerate and caring people. They took the time to explain everything in great detail. They were able to show us different options that best me Very considerate and caring people. They took the time to explain everything in great detail. They were able to show us different options that best met our family’s needs. More
Excellent experience all the way around I went to kick tires and ended up buying a new car! Billy was great, not pushy or manipulative. He and his manager made the process enjoyable. They we I went to kick tires and ended up buying a new car! Billy was great, not pushy or manipulative. He and his manager made the process enjoyable. They were patient when I had to take a break from negotiating to attend a child's birthday party. Ultimately Billy met all our needs ... he matched our price, and even made sure the car had an accessory that was important to my husband! I would definitely buy from them again! More
Great with no pressure The experience was relaxing with no pressure to rush into a purchase. I entered into the process knowing what I wanted and needed. I made an appoint The experience was relaxing with no pressure to rush into a purchase. I entered into the process knowing what I wanted and needed. I made an appointment with the salesperson, Jaime Garcia. He was professional and courteous. Jaime demonstrated patience and knowledge with all my issues and questions. Jaime is definitely an asset to you company. I met with Sunny Sivihok and he expressed consideration and went the extra mile checking into and explaining my best options. All this transpired quickly with no delays. I walked into your dealership at 1:00pm and left in my new Altima at 3:30pm. I left a happy camper. More
Great customer care!! Great Customer Care. Robert Serna is a wonderful salesman who never made me feel pressured at any time. I am a repeat customer and LOVE the service I Great Customer Care. Robert Serna is a wonderful salesman who never made me feel pressured at any time. I am a repeat customer and LOVE the service I receive at ED HICKS NISSAN!! They always make sure you are happy with both your purchase and service you receive. More
Nissan is horrible I spent $100 on a diagnostic test and they could not confirm whether or not it was transmission. I would also never purchase a Nissan. They are junk I spent $100 on a diagnostic test and they could not confirm whether or not it was transmission. I would also never purchase a Nissan. They are junk disposable cars. 4k for a transmission. No thank you More