Ed Carroll Motor Co - Service Center
Fort Collins, CO
24 Reviews of Ed Carroll Motor Co - Service Center
I bought my Audi A4 from Trevor Valdez. He is a professional, friendly, thorough and knowledgeable salesperson. Every year I serviced my car at Ed Carroll. All service car technicians there are h professional, friendly, thorough and knowledgeable salesperson. Every year I serviced my car at Ed Carroll. All service car technicians there are highly knowledgeable and experienced. They will solve your car problems. The Service Advisor for Audi, Ricky Purdy, is always helpful, knowledgeable and provide great customer serice. Likewise, Shannon Funk and Ryan Barnum, Service Advisors for Volkswagen, always provide superb customer service. My husband takes his Volkswagen there for service instead of the Volkswagon dealer nearby because they do not provide good customer service. More
Ryan Barnum helped me with my Mitsubishi Montero Sport. My stereo had locked me out when I changed batteries and Ryan helped me get the code to get it working again. I didn’t buy the vehicle there, it was My stereo had locked me out when I changed batteries and Ryan helped me get the code to get it working again. I didn’t buy the vehicle there, it was used. He didn’t need to help with my issue, but he gladly did. I really appreciate it and will not forget his service. More
I bought a slightly used (3000 mi) 1988 Porsche 944 from Ed Carroll in 1989. I have had it serviced by them ever since (20 years). About a year after the warranty ran out, it blew a gasket between the oil a Ed Carroll in 1989. I have had it serviced by them ever since (20 years). About a year after the warranty ran out, it blew a gasket between the oil and water cooling systems, pushing oil into the cooling system. They dissembled the system and replaced the gasket, and because it is recommended by Porsche, also checked that the main bearings were not damaged by having water in the oil. The overall cost was close to $2000 (early 1990s dollars!). Without my asking, when I went to pick up the car they told me they had talked to the Porsche regional manager about the issue and that "Porsches don't do that". The entire repair was covered by PNA! Since then, they have kept the car in great shape without pushing me to do unnecessary service. In fact, I sometimes have to coax them to do some expensive service items rather than finding a less expensive workaround. I have a lot of confidence that I am getting a good deal from Ed Carroll, and would certainly buy another Porsche from them. Comparisons of prices online (Cars.com) suggests that for both new and used Porsches, Ed Carroll prices are often the best available, probably because of low overhead compared to Denver or Scottsdale. Unfortunately, they do not service their online web site very well, so it is worth a call or visit to see what they have in stock, especially used cars. Not a huge inventory, but... More
Not the worst place - I bought my 98 there and continued to use them under warranty. I still buy parts from them when I do my own maintenance. They do offer rides to work in Fort Collins when you take your to use them under warranty. I still buy parts from them when I do my own maintenance. They do offer rides to work in Fort Collins when you take your car in - no loaners. They usually do not offer to pick you up went the work is completed. <br>Having been to Prestige in Denver - the faculties at Ed Carroll is not close to the levels there. Also, there is little to differentiate the level of service from if you bought a VW or Mitsubishi More