Ed Carroll Motor Co

5 Star Dealership and Salesman! I’ve been doing business with this dealership for 5 years (just bought our 3rd Audi) and I get such great service I can’t imagine going elsewhere. My I’ve been doing business with this dealership for 5 years (just bought our 3rd Audi) and I get such great service I can’t imagine going elsewhere. My recent purchase experience was the best yet. Andrew is an expert on cars, and he knows Audis inside and out, literally. All the technology in these new models is overwhelming, but he is available to help any time I ask. He made the paperwork as fast and easy as possible, and it was the easiest car buying experience I’ve had. I totally recommend Andrew and the Ed Carroll dealership. More

100% Best sales experience Andrew Almgren found the perfect car for me. He was genuine and honest, never trying to upsell anything. He listened to all of my wants and needs Andrew Almgren found the perfect car for me. He was genuine and honest, never trying to upsell anything. He listened to all of my wants and needs and delivered the car right down to my favorite radio station in play. He was also very knowledgeable navigating me through the financial side of it so there were no surprises. I feel spoiled to have gotten to work with him and will never go elsewhere. More

Excellent Experience Ken, Zach, and Chris were great. Enjoyed working with them. Relaxed small dealship that didn’t have the frenetic atmosphere of big dealers. Great to d Ken, Zach, and Chris were great. Enjoyed working with them. Relaxed small dealship that didn’t have the frenetic atmosphere of big dealers. Great to drive it away the same day. More

purchased new GTI This was the second new VW we've bought at Ed Carroll. Christian, our salesman, was a pleasure to deal with. Getting through the finance part, too, This was the second new VW we've bought at Ed Carroll. Christian, our salesman, was a pleasure to deal with. Getting through the finance part, too, was very efficient and painless. Very good experience! More

Great customer service This summer, we ended an Audi A3 lease (that we purchased from a dealer in the Denver area), and purchased 2 Audi's here. One was for myself, and the This summer, we ended an Audi A3 lease (that we purchased from a dealer in the Denver area), and purchased 2 Audi's here. One was for myself, and the other for our daughter. From the GM, sales, finance, and even service when we had an issue with one of the vehicles, the customer service could not have been better. This store is FIRST CLASS, and we will continue to make our vehicle purchases up at Ed Carroll. Well worth the drive to get treated like family! More

Dealer won't stand behind cars they sell Bought a 2012 Audi TT just of out the manufactioners warranty. 3 weeks later the turbo fails and i am estimated 3,000 dollars for the repair. I've tal Bought a 2012 Audi TT just of out the manufactioners warranty. 3 weeks later the turbo fails and i am estimated 3,000 dollars for the repair. I've talked with the manager about working with me as i had just bought the car and put less than 1000 miles on it and the "best" they could do for me was take a measly 10% off the cost. Ed Caroll Audi is fine with the image of a customer driving off their lot and breaking down and not doing a thing about it. Poor excuse for representing Audi in whole and total disregard for backing the vehicles they sell after bragging about how thorough their inspections are. More

Very impressed with the Service Dept at Ed Carroll Audi My son's 12 year-old Audi finally blew out its clutch. We called around to all of the repair shops (independent and dealer.) My son was directed to My son's 12 year-old Audi finally blew out its clutch. We called around to all of the repair shops (independent and dealer.) My son was directed to Ryan Barnum at Ed Carroll Audi. From the beginning to end, Ryan was awesome - communicative, never condescending, and just overall excellent at dealing with me and my son. He and technician Ken repaired the clutch within 24 hours of the part arriving, and gave me a full report on what they found. Thanks guys! More

Amazing service - ask for Jasmine I made an enquiry through TrueCar for an Alltrack. Jasmine texted me the same day and offered a great price first up. She delivered the car to my ho I made an enquiry through TrueCar for an Alltrack. Jasmine texted me the same day and offered a great price first up. She delivered the car to my home - an hour from the dealership two days later having helped me overcome some credit hurdles in the interim. I'm blown away by the service. No sitting around the dealership, nobody trying to sell me window tinting or other extras. Just what I asked for, delivered right on time. The best car buying experience I've ever had. Oh and I love the car too! More

recall/repairs I had my porsche recalled I set up an appointment with them and 2 weeks later I came in i am a student and am very bussy i took a monday off and they I had my porsche recalled I set up an appointment with them and 2 weeks later I came in i am a student and am very bussy i took a monday off and they took my are as they said the would fix it but then 3-4 hours later they called me back I was happy thinking my car got fixed but they told me they didnthave the parts I do not understand why you would take a car not knowing you had the parts thus was a waist of my time then I Slid in the snow and had it towed in they said they would look at it and i went back 2 days later and it was in the same spot as before. they can not eve put in effort to make money I have no clue how they are in business. they will lie to you just to get you in and then waist your time they couldn't put a tire on in 5 hours i ended up taking my tire off my car myself and going to big O tire and they put a new tire on in 10 minutes. I was under the impression after speaking with a very kind man from Porsche north america that the dealer would make it up to me for telling me they had parts and taking my car for time then not fixing it so I would have guessed that they could have at least looked at my car in 3 day but no they do not care about you at all they will wait your time and money. hands down the worst experience I have ever had at a dealership/ repair shop ever. I am so sick of there lies and not fixing the recalls I expect better from a dealership just because you have expensive cars outside doesn't mean your a good dealership. I expect better out of Porsche only because they certified imbusuls to sell and maintain their cars even a Toyota dealership has better customer service then them honestly do not get your car fixed here or set up an appointment unless you want your time wasted your time would be better spent driving to Stevenson imports or a independent mechanic auto werks east is a great alternative and will fix your car faster and with better customer service my car was there for approximately 4 days and they didn't make a effort to fix it. also when i went to pick it up after they told me they didn't have the parts the man was on the phone and held up my keys to me as if he didn't care t]he then shrugged and said i don't know what to tell you man we don''t have the parts. if you don't have the parts don't take my car. More

Used car purchase - great I just purchased a used Audi A6 from ECMC - Jon Freund and his team are great to work with and made the whole process smooth and easy. Will definitel I just purchased a used Audi A6 from ECMC - Jon Freund and his team are great to work with and made the whole process smooth and easy. Will definitely return. More