Ed Carroll Motor Co

Called the day before for an appointment. He worked me in and when I got to the dealership the service was packed. My car was ready half an hour before promised and everyone else was taken care of. Grea in and when I got to the dealership the service was packed. My car was ready half an hour before promised and everyone else was taken care of. Great service from Rick. More

First Experience Was Great. VIP Treatment. This was my first service appointment at Ed Carroll Audi. Routine 5000 mile service, so I expected everything to go well. But what was really outstanding was how first service appointment at Ed Carroll Audi. Routine 5000 mile service, so I expected everything to go well. But what was really outstanding was how friendly Rick Purdy was. From the initial phone call when I setup the appointment, all the way through meet-n-greet, discussions about the car, recommendations for snow tires, etc., Rick was one of the most professional and courteous service advisors that I've ever worked with. More

The dealership was extremely clean. The staff was very pleasant. Everything was done in a very timely manner. Zac was very polite and he answered all my questions. I felt I could come in or call and as pleasant. Everything was done in a very timely manner. Zac was very polite and he answered all my questions. I felt I could come in or call and ask questions at a future time. More

Absolutely Amazing... No pressure sales. Friendly staff. Absolutely Amazing... No pressure sales. Friendly staff. Allowed us privacy for the test drive, Very knowledgeable on the car, options, features etc. Absolutely Amazing... No pressure sales. Friendly staff. Allowed us privacy for the test drive, Very knowledgeable on the car, options, features etc. Promised to provide within a couple of weeks of purchase a few items missing or in need of repair and delivered without a hitch...even provided a Q5 loaner while items were being taken care of. They made the entire process of purchasing a car very enjoyable, smooth and effortless. We drove from Boulder to Fort Collins to buy this car and the drive was well worth it ! I called the finance manager Jon Vermouth 3 weeks later to ask questions about title, registration fees etc and he took time to explain everything to me again. I would highly recommend this dealership. More

Employees were friendly and knowledgeable. I go the car I wanted at a decent price and the dealership gave me a decent price for my old car. I wanted at a decent price and the dealership gave me a decent price for my old car. More

Marcel and other employees stayed late to accommodate me and made the sales process very easy, straight forward and non-complicated. I would recommend this salesman and dealership to others and go back aga and made the sales process very easy, straight forward and non-complicated. I would recommend this salesman and dealership to others and go back again. More

I went to Ed Carroll to inquire about a car I saw listed in the Coloradoan and ended up buying it. The whole process was relatively quick and painless. I have continued to take it there for routine servic in the Coloradoan and ended up buying it. The whole process was relatively quick and painless. I have continued to take it there for routine service and continue to receive great customer service. More

I enjoy that there is no sales pressure.They may not have every model on the lot all the but the sales staff seems pretty knowledgable concerning the product lineup.The paperwork took a reasonable amount of every model on the lot all the but the sales staff seems pretty knowledgable concerning the product lineup.The paperwork took a reasonable amount of time. More

The crew at Ed Carroll are great. Jeff quickly determined my needs and wants and did his best to exceed my wishes. I never felt any "sales" pressure and was comfortable with asking questions. I ha determined my needs and wants and did his best to exceed my wishes. I never felt any "sales" pressure and was comfortable with asking questions. I have bought 2 cars from Ed Carroll, and I'll probably by my third from them too. More

Excellent service - great attention to detail. Zack treated us like very important customers. The paperwork to complete the sale was prepared and ready for us quickly. treated us like very important customers. The paperwork to complete the sale was prepared and ready for us quickly. More