Ed Carroll Motor Co
Fort Collins, CO
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 119 reviews
Love this dealership, they've helped me pick out all of my volkswagens and I'd recommend them to anyone. Everyone there is friendly and makes you feel like you've known them all your life. Personally I of my volkswagens and I'd recommend them to anyone. Everyone there is friendly and makes you feel like you've known them all your life. Personally I feel like Norm from Cheers then I go there. More
Ed Carrol in Fort Collins, they do an OK job. Just watch your back wallet. They identified the problem and suggested a solution. Thank you, David C. your back wallet. They identified the problem and suggested a solution. Thank you, David C. More
This service department is the BEST. Always kind, courteous, respectful, quick and knowledgeable. Whenever I have called for anykind of service, they always have several options to work within my sc courteous, respectful, quick and knowledgeable. Whenever I have called for anykind of service, they always have several options to work within my schedule. Their quality work is done as promised. I cannot imagine going anywhere else. A service department of this quality makes me never want to buy any other product but a Porche or Audi. More
Very professional. Good pricing and great customer service. Very accommodating, I will have all my service work done there. When I am ready to purchase a new car I will buy it there as well. service. Very accommodating, I will have all my service work done there. When I am ready to purchase a new car I will buy it there as well. More
After going through a horrible experience with a previous dealership (non-Audi), I was very hesitant about dealing with another dealership. My hesitance was put to rest when I called Ed Carroll Audi to sched dealership (non-Audi), I was very hesitant about dealing with another dealership. My hesitance was put to rest when I called Ed Carroll Audi to schedule a routine maintenance. I was greeted kindly by the Service Advisor, Rick Purdy, who reviewed my options with me and provided accurate pricing quotes. When I picked up my car, I was greeted by Rick and his friendly staff and informed of some outstanding recalls that were performed while they had my car. These are recalls that the dealership I purchased from failed to mention to me. Now I have my car back and it runs like a dream. Ed Carroll Audi has definitely earned my business and I intend to return to them with any service necessary. More
I recently purchased my first vehicle. The staff at Ed Carrol were very helpful in finding the right trim that was in my price range and even found the color that i wanted and went a got it from another d Carrol were very helpful in finding the right trim that was in my price range and even found the color that i wanted and went a got it from another dealership which i was very impressed with. More
I have purchased 3 vehicles from Ed Carroll Volkswagon in Fort Collins, CO. This round, I worked with Zach in Sales. He was an incredibly honest, time conscience and considerate sales associate. I had a p Fort Collins, CO. This round, I worked with Zach in Sales. He was an incredibly honest, time conscience and considerate sales associate. I had a promotional time period in addition to a vacation to make which put a deadline on the ordering of the precise sportswagon I wanted. Zach more than delivered while keeping me in the loop on what was happening the entire time. The financing was very smooth and not pushy. Beyond that, every time I have needed service, Shannon and the team are amazing. I will never stray from Ed Carroll on car needs in the future. More
Sales staff very friendly and knowledgeable. Went out of their way to locate the car we were interested in purchasing and transferring from another dealer. We were not pressured, and were given adequate tim their way to locate the car we were interested in purchasing and transferring from another dealer. We were not pressured, and were given adequate time with the vehicle to make an informed purchase. Would recommend Ed Carroll to anyone without hesitation. More
On September 9, 2011 my wife and I had a baby girl. So, obviously before she was born we traded in our old car and bought a family car from a Honda dealership in Greeley, CO. My experience with this deale obviously before she was born we traded in our old car and bought a family car from a Honda dealership in Greeley, CO. My experience with this dealership was the kind of event that would give anyone buying a car nightmares. My wife and I purchased a 2009 Honda CRV, a car we thought would be great for a new family. It wasn't, the suspension was bumpy, the car was loud, and the car had a severe lack of horsepower. (Which was expected, but what wasn't expected is that my Jetta TDI gets almost 200 more miles a tank and has 140 horsepower). After my horrific experience with this Honda dealership I went into the Ed Carroll Motor Co / VW Dealership prepared for war. To my suprise this attitude which you must wear like armor into most dealerships was completely unneccesary. The staff was amazing, every part of the process was great. Not only was the staff knowledgable, professional, and friendly. They got me a great deal on my new car which "I LOVE." I didn't have to fight for a good price, I didn't have to argue with the salesman. I recommend this dealership. More
We had a wonderful experience. Zack was welling to wait for us to make up our minds as to when we wanted to make the purchase, which was 2 months. He made contact with us during that time but didn't push. for us to make up our minds as to when we wanted to make the purchase, which was 2 months. He made contact with us during that time but didn't push. Zack and Leslie are very friendly people and we had many laughs. Jon Vermouth was very pleasant and welling to work with us as my husband is a truck driver and we couldn't sign the papers at the same time. The price was within our reach. We were really surprised at the trade-in price on the car we brought in. It ran good but sure looked bad. It was of great importance that we were taken to the shop and had our first appointment made so we wouldn't forget to have it done at the right time. The maintenance is important. More