Ed Carroll Motor Co

Due to some unexpected personal events in 2022, we needed to trade in our 2019 Subaru Ascent for something else, since we didn't owe anything on it and needed the equity in cash. Anyhow, after looking all ov to trade in our 2019 Subaru Ascent for something else, since we didn't owe anything on it and needed the equity in cash. Anyhow, after looking all over for several days, we finally found what we thought was the perfect trade at Ed Carroll Porsche. It should have been a red flag when our sales person could tell us nothing about the vehicle we were purchasing, as it wasn't a Porsche (more or less his words). Anyhow, while we fully understand that we could have gotten it looked at before purchasing it, we have never had to do that with any other pre-owned vehicle that we have ever owned and we trusted the dealership. Big mistake! We have never had problems with used vehicles we have purchased as-is. With this one though, we have done nothing but fix things. When the first issue occurred within 2 weeks of purchasing it (a part/fan that didn't even fit in the vehicle that caused it to overheat profusely while out of town for my dads funeral), our sales person said we were more than welcome to bring it back in and trade it for something else, us obviously being responsible for the difference in cost. If we had extra money, we wouldn't have needed to trade in our Subaru in the first place, something that he was well aware of. Then, about 2 months after purchasing, we had to replace the alternator. In the last month, we have replaced the alternator (again, but luckily a warranty trade), the battery, the power steering pump assembly, the air intake hose, and some random screws that were just missing. If they would actually run their used vehicles through a quick diagnostic check, this wouldn't have been an issue and a huge expense for us. It still won't stay running. I have been without a running vehicle going on 3 weeks now and since my job depends on me being able to drive part of the time, I am losing money. I will never purchase from an Ed Carroll lot or recommend them to others. In fact, I have done and will continue to do quite the opposite. They should not be selling pre-owned vehicles if they cannot bother to have them seen by their mechanics (which from some comments would probably be useless anyhow) and know a thing or two about what you are selling. You know, since that's their job and all. Also, a side note, they got a great vehicle from the trade that they actually gave me a hard time about because of a few small paint dings and the miles. I drive a lot for work. That was all that was 'wrong' with the Subaru. I kick myself everyday for deciding that trading that vehicle in was our only option. More

We recently purchased a VW ID. 4 from Ed Carroll. Their sales people are knowledgeable, friendly and very low key. We were never pressured, something for which I am very grateful. 4 from Ed Carroll. Their sales people are knowledgeable, friendly and very low key. We were never pressured, something for which I am very grateful. Our vehicle has been subject to one recall and we also had to have service performed to correct a minor assembly related issue. The service department is outstanding - great communication and professional results. I highly recommend Ed Carroll Motor Co. More

Easy and pleasant experience. I traded in a car and purchased a used car was fast and low pressure. I traded in a car and purchased a used car was fast and low pressure. More

John Crum at Ed Carroll VW put my mind at ease over features on my Tiguan. He reassured me that when I came in he would go over the features with me and do what he could to get me comfortable with my features on my Tiguan. He reassured me that when I came in he would go over the features with me and do what he could to get me comfortable with my car. This was music to my ears! I plan on being at the dealership ASAP and look forward to working with John to become familiar with these features. Thank you, John. Your calm manner and voice were just what I needed to hear! ~julie tompkins More

Audi of Ft. Colin’s is great to work with!! Especially Kat, the salesperson I worked with. She was very responsive to all my questions and worked really hard to Colin’s is great to work with!! Especially Kat, the salesperson I worked with. She was very responsive to all my questions and worked really hard to work a deal that I felt was really reasonable!! She researched how much delivery would be out of state, and was very honest about costs and informed me of rebates they could offer. In contrast, I did not receive this type of service within my own state. More

Buying a Porsche in the current environment is a journey in time and Phil Meyer was there each step along the way to keep me updated during the 11 month process from getting the allocation for a 718 Spyder in time and Phil Meyer was there each step along the way to keep me updated during the 11 month process from getting the allocation for a 718 Spyder to the build and delivery process. Lane Trujillo was also great in helping us to complete a partial remote execution of the paperwork. Excellent dealership! More

The Ed Carroll team made my car buying experience very smooth and pleasurable. Phil was responsive, professional, and very knowledgeable. Lane made the financials and paperwork size of things a breeze. smooth and pleasurable. Phil was responsive, professional, and very knowledgeable. Lane made the financials and paperwork size of things a breeze. Both are a class-act and were enjoyable to work with. More

The experience overall was great, a few little hiccups along the way, but Phillip worked hard to make things right and ultimately a great car buying interaction. along the way, but Phillip worked hard to make things right and ultimately a great car buying interaction. More

Phillip made the whole process very easy. I have bought cars other places and it was an all day process. Thank you for helping us with our purchase I have bought cars other places and it was an all day process. Thank you for helping us with our purchase More