
Economy Honda Superstore
Chattanooga, TN
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1,088 Reviews of Economy Honda Superstore
Service Department - be careful! Be careful what the Economy Honda recommends be fixed/replaced on your vehicle and know that they did NOT research an ongoing issue to identify and re Be careful what the Economy Honda recommends be fixed/replaced on your vehicle and know that they did NOT research an ongoing issue to identify and resolve a problem that has been in existence since the day this vehicle was purchased new and driven off of the lot! A case was opened and a full review was requested of Honda corporate, only for Honda corporate to say they must abide by the decision of Economy Honda. Very disappointed that corporate Honda chose to only listen to Economy Honda and NOT listen to the customer's ongoing situation; very poor customer service with actual facts never fully addressed by Economy Honda nor Corporate Honda. Be careful! More
Great Customer Service I had looked at another dealership. My salesman at Economy knew his stuff! Thanks Greg! Not only did they have a lower price for the exact same car b I had looked at another dealership. My salesman at Economy knew his stuff! Thanks Greg! Not only did they have a lower price for the exact same car but they also gave me about $500 more on the trade in than the other dealer. We didnt get there until 6:15 but.... everyone stayed (which was like 10:15) until the transaction was complete. BTW they close at 8! Nacho made getting the coverages that we both needed and wanted easy! All I can say is this was the easier car buying experience I ever had with great people. THANK YOU ALL! More
2017 Honda Sport Purchase Amazing experience in every category of customer service possible. Very punctual and tentative while still answering any and all questions we may have Amazing experience in every category of customer service possible. Very punctual and tentative while still answering any and all questions we may have had. I wouldn’t think twice in using either the dealship or fantastic salesman. More
Superior Customer Service - Harold Blackstock I would just like to brag on Harold Blackstock. We have purchased a few vehicles from him at Economy. He is by far the easiest salesperson to work wit I would just like to brag on Harold Blackstock. We have purchased a few vehicles from him at Economy. He is by far the easiest salesperson to work with and always has his clients best interest. One of the issues that a consumer faces when purchasing a vehicle is trust. I trust Harold 110% when it comes to buying a vehicle. I would highly recommend him to anyone. He treats you just like family. We have owned many vehicles (too many) and have dealt with many different salesmen but I can proudly say that we consider Harold a great friend and will always be a customer of his. More
Purchased 2017 Accord Trea Watson, made my experience enjoyable and less stressful. Thanks for all your hard work and most of all your patience. I love my new car. JTerr Trea Watson, made my experience enjoyable and less stressful. Thanks for all your hard work and most of all your patience. I love my new car. JTerry More
Happy New Pilot Owner We arrived at the dealer ship with doubt that they could make a two for one deal happen with us but we were pleasantly surprised! Darrell greeted us a We arrived at the dealer ship with doubt that they could make a two for one deal happen with us but we were pleasantly surprised! Darrell greeted us at the door and was very confident and efficient, showing no doubt on his side. We were made comfortable during our wait which wasn't very long considering what we were doing. We left with a payment better than we expected and the exact car that we wanted, no compromise! John Carlisle helped with our accessories and was very helpful and a pleasure to deal with. David Teague handled the finance and made it easy to understand. He had us out very quick. We had a great experience with buying from Economy Honda. More
Awesome We were looking to trade our vehicle and replace it . Had been looking on Friday and was dreading going again on Saturday. We had been a couple of oth We were looking to trade our vehicle and replace it . Had been looking on Friday and was dreading going again on Saturday. We had been a couple of other places and just had't found what we were looking for or couldn't deal with the dealership! Went to Economy Honda and a nice guy by the name of Matt greeted us. I explained right off that we were not going to be there all day and we did not want the run around and Matt didn't keep us there all day and didn't give us the run around. We left happy with the trade in value, the price of the vehicle we purchased, and the overall way Economy Honda treated us. My husband had bought 2 other vehicles from these folks before and we will probably go back to the the next time. More
service department My experience at economy honda is one of the best service departments around. and Steve Howard is always a pleasure to deal with. I own two accords a My experience at economy honda is one of the best service departments around. and Steve Howard is always a pleasure to deal with. I own two accords and have always had great service from him. He goes above and beyond my expectations. More
Amazing experience Dealt with Pamela Hartline and she is wonderful. We were dealing with replacing a totaled vehicle, another Honda, and knew we wanted to replace a Hon Dealt with Pamela Hartline and she is wonderful. We were dealing with replacing a totaled vehicle, another Honda, and knew we wanted to replace a Honda with a Honda. We were in the middle of dealing with the insurance claim and had actually gone just to look and get an idea of what we wanted next when we came across an excellent deal on a vehicle that met every bullet point on our "To Have" list. Needless to say, we did not want it to slip through our hands and Pamela spent the entire afternoon with us while we tried to figure it all out. She never once gave us the impression that this was an inconvenience or made us feel it was wasting her time while we worked through the details. When the time comes for another vehicle, this is where I will go. More
Those folks made the experience great and painless There were not pushy. They helped me find exactly what I was looking for in a timely matter. Assisted me with the additional warrantee I wanted. There were not pushy. They helped me find exactly what I was looking for in a timely matter. Assisted me with the additional warrantee I wanted. More