Eckert Hyundai - Service Center

If they had negative stars i would have chosen that. Dropped my car off in perfect working order for an oil change, wiperblades and a few recalls . Got a call it was done , went to pick it up and no das Dropped my car off in perfect working order for an oil change, wiperblades and a few recalls . Got a call it was done , went to pick it up and no dash lights at all. After a week of them not being able to figure out what happened i got a 3000$ repair bill… seeing how one of the recalls involved the electrical system i refused to pay. Again there was nothing wrong when I dropped it off. The next day they tell me their parts employee took the dash cluster apart and cleaned it and now its working fine. I spoke with the gm jeff eckert to let him know what i was dealing with and i was treated horribly, couldnt listen to me for five minutes. Very unprofessional. After taking the car, the next day it goes out again 40 miles from home. I took it to christian brothers automotive and in one day they figure out the problem and also find that eckert didnt even tighten my drain plug from the oil change . What a joke of a service department. Under no circumstances should anyone ever go here for service or to purchase a car. More

Crooks! They tried to charge me $1500 to fix oil leaking issue that was clearly covered under the 100,000 mile warranty. My car has 38,000 miles! They mis They tried to charge me $1500 to fix oil leaking issue that was clearly covered under the 100,000 mile warranty. My car has 38,000 miles! They misplaced my key and rummaged thru my car to locate it. We have 2 Hyundais and will not return to Eckert ever! Crooks!!! More

I have been here regularly from past 6months david used to be my mechanic and irvine was advisor it used to be very professional and fast for all oil burning cases engine lookup and all but fast forward no to be my mechanic and irvine was advisor it used to be very professional and fast for all oil burning cases engine lookup and all but fast forward now my engine is seized as my vehicle is class vehicle waiting on them this time looks like it is taking time my counting on it hear soon. More

Incompetent and dishonest to say the least - they will offer to bribe you do take your truthful reviews down and not follow through. They also went through my wife’s dash cam and removed all evidence vid offer to bribe you do take your truthful reviews down and not follow through. They also went through my wife’s dash cam and removed all evidence video of the situation, as well as the days prior - creepy and sketchy. It would be different if they unplugged the camera while they worked on the car but wow. More

STAY AWAY! This place is extremely dishonest. I took my car in when Hyundai issued a recall/service campaign, and the check engine light has been on ever since This place is extremely dishonest. I took my car in when Hyundai issued a recall/service campaign, and the check engine light has been on ever since they touched it. In addition to the recall, I have taken it to them two additional times to get them to fix what they damaged when they were performing the service campaign. The last visit they wanted me to pay for some phony repair that they claim is a "coincidence", all to fix their mistake. The service manager Dylan Hulme refuses to make it right for the customer. I would give this place MINUS 5 stars if I could. More

Eckert has provided me with the absolutely worst service I've ever experienced. I bought a Genesis there. The purchase was fine, but they are incapable of providing high-end service. They have had my car fo I've ever experienced. I bought a Genesis there. The purchase was fine, but they are incapable of providing high-end service. They have had my car for FIFTEEN DAYS when all I needed was to program a replacement key fob. They are absolutely awful in the service department, so I will never purchase a car from them again. More

Godbey Family Stan Becker is great! We have always appreciated the honesty and integrity of Stan. We bought our first Hyundai from him and Eckert when our son gra Stan Becker is great! We have always appreciated the honesty and integrity of Stan. We bought our first Hyundai from him and Eckert when our son graduated college 16 years ago. Jimmy in service is extraordinary as well. He goes out of his way to make certain the customer is treated fairly and honestly. I drive out of my way to let Jimmy take care of our Hyundais! Thank you!! More

Impeccable all round Service, service, service! This place is all about amazing service. I always leave feeling amazing. Not only is this the best place to buy a car, but Service, service, service! This place is all about amazing service. I always leave feeling amazing. Not only is this the best place to buy a car, but it's also the best place to get it serviced. No matter what it is, the staff is so helpful and keeps you very well informed. I recommend this place to everyone! More

Spent $700+ to get the gas tank fixed, and conveniently when the car was picked up it started dying randomly, which it had never done before. After bringing it back, they said they werent the reason and we when the car was picked up it started dying randomly, which it had never done before. After bringing it back, they said they werent the reason and we apparently put bad gas in it coencidentaly literaly less than a mile from the dealership. They didn't acctually test the gas, for that would of cost us money. When I called to speak to Mark Eckert himself, he actually hung up the phone on me. Then when I went up there to talk to him, he "stepped out". When explaining my frustration to the Service Center guy, another employee actually laughed at me, and they refused to help. If you buy a car or get it serviced anywhere, I strongly recommend it not be here More