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Eckert Hyundai - Service Center
Denton, TX
8 Reviews
8 Reviews of Eckert Hyundai - Service Center
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October 30, 2024
I have been here regularly from past 6months david used to be my mechanic and irvine was advisor it used to be very professional and fast for all oil burning cases engine lookup and all but fast forward no to be my mechanic and irvine was advisor it used to be very professional and fast for all oil burning cases engine lookup and all but fast forward now my engine is seized as my vehicle is class vehicle waiting on them this time looks like it is taking time my counting on it hear soon. More
by Vestra
Employees Worked With
December 21, 2023
Eckert Hyundai damaged my steering wheel, lost one of my lock nuts, and PREFORMED SERVICE ON MY VEHICLE I DID NOT APPROVE (which was a tire not covered under my plan). I made an appointment informing them I lock nuts, and PREFORMED SERVICE ON MY VEHICLE I DID NOT APPROVE (which was a tire not covered under my plan). I made an appointment informing them I would be having work done under the wheels and tire package they sold me. After I picked up my vehicle they tried to offer me new lock nuts for $240 and charge me for a tire I didn’t ask for. Disappointed in how they handled a bad situation. Only reconciliation offered was to have them undo the work on my vehicle for no charge and replace my lock nut. Spent 4 hours to have 2 tires replaced and then they want me to spend another 4 hours undoing their work and still have a damaged steering wheel. This will be my last visit. I bought my Elantra from them but will be purchasing my vehicles else where in the future. More
by Preston
October 23, 2022
Incompetent and dishonest to say the least - they will offer to bribe you do take your truthful reviews down and not follow through. They also went through my wife’s dash cam and removed all evidence vid offer to bribe you do take your truthful reviews down and not follow through. They also went through my wife’s dash cam and removed all evidence video of the situation, as well as the days prior - creepy and sketchy. It would be different if they unplugged the camera while they worked on the car but wow. More
by BMCADE
Employees Worked With
Dylan Hume,
March 18, 2022
STAY AWAY! This place is extremely dishonest. I took my car in when Hyundai issued a recall/service campaign, and the check engine light has been on ever since This place is extremely dishonest. I took my car in when Hyundai issued a recall/service campaign, and the check engine light has been on ever since they touched it. In addition to the recall, I have taken it to them two additional times to get them to fix what they damaged when they were performing the service campaign. The last visit they wanted me to pay for some phony repair that they claim is a "coincidence", all to fix their mistake. The service manager Dylan Hulme refuses to make it right for the customer. I would give this place MINUS 5 stars if I could. More
by Justinl
Employees Worked With
Dylan Hulme
August 21, 2020
Eckert has provided me with the absolutely worst service I've ever experienced. I bought a Genesis there. The purchase was fine, but they are incapable of providing high-end service. They have had my car fo I've ever experienced. I bought a Genesis there. The purchase was fine, but they are incapable of providing high-end service. They have had my car for FIFTEEN DAYS when all I needed was to program a replacement key fob. They are absolutely awful in the service department, so I will never purchase a car from them again. More
by Kat
Employees Worked With
Jake
January 10, 2019
Godbey Family Stan Becker is great! We have always appreciated the honesty and integrity of Stan. We bought our first Hyundai from him and Eckert when our son gra Stan Becker is great! We have always appreciated the honesty and integrity of Stan. We bought our first Hyundai from him and Eckert when our son graduated college 16 years ago. Jimmy in service is extraordinary as well. He goes out of his way to make certain the customer is treated fairly and honestly. I drive out of my way to let Jimmy take care of our Hyundais! Thank you!! More
by WRG
Employees Worked With
Jimmy in service and Stan Becker
December 26, 2016
Impeccable all round Service, service, service! This place is all about amazing service. I always leave feeling amazing. Not only is this the best place to buy a car, but Service, service, service! This place is all about amazing service. I always leave feeling amazing. Not only is this the best place to buy a car, but it's also the best place to get it serviced. No matter what it is, the staff is so helpful and keeps you very well informed. I recommend this place to everyone! More
by Ashgull3
Employees Worked With
Cyndi Eckert
December 18, 2009
Spent $700+ to get the gas tank fixed, and conveniently when the car was picked up it started dying randomly, which it had never done before. After bringing it back, they said they werent the reason and we when the car was picked up it started dying randomly, which it had never done before. After bringing it back, they said they werent the reason and we apparently put bad gas in it coencidentaly literaly less than a mile from the dealership. They didn't acctually test the gas, for that would of cost us money. When I called to speak to Mark Eckert himself, he actually hung up the phone on me. Then when I went up there to talk to him, he "stepped out". When explaining my frustration to the Service Center guy, another employee actually laughed at me, and they refused to help. If you buy a car or get it serviced anywhere, I strongly recommend it not be here More
by livebyrock85
Employees Worked With
Mark Eckert
