Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Eckert Hyundai
Denton, TX
274 Reviews
At Eckert Hyundai, our sales team, service staff, and administration have established a set of principles
that guide our approach to customer service. We understand that car buying can be overwhelming with all
the different quotes, options, and sales jargon. That's why we've created some straightforward rules to
make your car-buying experience as smooth as possible.
-I will give you a fair and transparent price.
-I will not engage in deceptive tactics like charging exorbitant fees for unnecessary services or
inflating the cost of your vehicle.
-I will clearly outline any additional features or packages, providing them at a competitive price
when I give you a quote.
-I will value your time. I aim to give you all the information you need upfront, reducing the time you
spend waiting in our showroom.
-I will avoid the stereotypical car salesman antics. Instead, I'll treat you with the same respect I'd
expect when buying a car.
-I commit to treating you the way I would want to be treated during my own vehicle purchase.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 274 reviews
February 11, 2010
We recently purchased a Santa Fe Limited from Eckert Hyundai and it was a great experience. Our sales person, Douglas Peyton, was a pleasure to work with as was Mike Barham and their finance person Rick Hyundai and it was a great experience. Our sales person, Douglas Peyton, was a pleasure to work with as was Mike Barham and their finance person Rick Hammonds. It is the first and only time we can say we truly enjoyed buying a car. They displayed a friendly, no pressure, no hassle attitude when we were looking. When we decided to buy there wasn't the usual price haggling to deal with - they gave us their bottom line and it was inline with our research and amount we were willing to pay. That approach was greatly appreciated since the haggling part is always the most distasteful piece of buying a car. They all had a "what can we do to help you as our customer be happy" attitude, this made our car buying experince a pleasure. We have owned our car for a few days now and today Doug called just to see if all was going well with the car and did we have any questions. What a surprise; the other times I have purchased a car once the dealers had my money it was thanks and so long. Doug has really gone the extra mile to make sure we are a satisfied customer. I would highly recommend Douglas Peyton as a sales person and the personnel at Eckert Hyundai again. More
by Joy W
Employees Worked With
Douglas Peyton, Sales person, Mike Barham, Sales Manager
Helpful January 18, 2010
Best buying experiance and follow ups from any dealer I have ever dealt with. I have sent several friends who have bought cars...new and used from Stan Becker and all had wonderful experiences. I have have ever dealt with. I have sent several friends who have bought cars...new and used from Stan Becker and all had wonderful experiences. I have 38000 miles on my 2998 Sonata limited and have had all service ....routine or minor warranty and found all the service department on time with my appointments....done right ...and pleasant. all in all a excellant dealer More
by Geoborkel
Employees Worked With
Stan Becker Sales...Leonard Service
December 18, 2009
Spent $700+ to get the gas tank fixed, and conveniently when the car was picked up it started dying randomly, which it had never done before. After bringing it back, they said they werent the reason and we when the car was picked up it started dying randomly, which it had never done before. After bringing it back, they said they werent the reason and we apparently put bad gas in it coencidentaly literaly less than a mile from the dealership. They didn't acctually test the gas, for that would of cost us money. When I called to speak to Mark Eckert himself, he actually hung up the phone on me. Then when I went up there to talk to him, he "stepped out". When explaining my frustration to the Service Center guy, another employee actually laughed at me, and they refused to help. If you buy a car or get it serviced anywhere, I strongly recommend it not be here More
by livebyrock85
Employees Worked With
Mark Eckert
August 05, 2009
After I hit wall after wall with the dealerships in Albuquerque, I found out about a special deal Eckert was offering to the members of a forum I belong to. Worked out most of the details over the phon Albuquerque, I found out about a special deal Eckert was offering to the members of a forum I belong to. Worked out most of the details over the phone, then made the 10hr drive from home to the dealership. The only issue I had was the usual trade-in low-ball, but the price they gave me made up for it. Great service, and willing to work on the deal until we were both happy. They even worked after hours because i showed up 20 min before closing time. Awesome people. I'd highly recommend them to anyone. More
by usagi
Employees Worked With
Jeff Eckert
