Eckert Hyundai

Wade made it clear that he was not at all interested in selling my wife and I a car. Our previous vehicle was on its last legs, and we clearly communicated that fact to him, along with me clearly telling h selling my wife and I a car. Our previous vehicle was on its last legs, and we clearly communicated that fact to him, along with me clearly telling him what he needed to do to make a deal on the Sonata we were interested in. I was not playing a negotiating game - I was telling him exactly where he needed to be, as I had the outlines of an acceptable deal on comparable vehicle at a competitor. He didn't even attempt to discuss numbers, other than the initial sticker price, and the usual car sales runaround games. Perhaps he thought I was bluffing. I wasn't. This is the second time I have dealt with Eckert Hyundai to buy a car, which wasn't a great experience the first time when I was misled on the financing, and it will be the last. More

No hassle, no pressure, competitive pricing, fair trade-in price. What's not to like? And to think I had never heard of Eckert Hyundai 2 just two weeks before my purchase. Great experience - would trade-in price. What's not to like? And to think I had never heard of Eckert Hyundai 2 just two weeks before my purchase. Great experience - would definitely recommend. More

This is an outstanding Dealership.Stan is a a true pleasure to deal with and i will buy my next car from him. this is a family owned business and easy to deal with. I recommend them highly. pleasure to deal with and i will buy my next car from him. this is a family owned business and easy to deal with. I recommend them highly. More

Buying a new Genesis was really easy and fast. No lengthy negotiations or hours of paperwork. Tommy was very friendly and helpful and made us feel very relaxed during our experience. We quickly agr lengthy negotiations or hours of paperwork. Tommy was very friendly and helpful and made us feel very relaxed during our experience. We quickly agreed to a price and signed the papwework a few minutes later. We were happy to drive our new Genesis home the same day. I would definitely recommend Eckert Hyundai and especially Tommy to anyone looking for a Hyundai. More

I bought my first Hyundai from Stan Becker six years ago. A friend of mine owned a Hyundai Sante Fe and I loved riding in it. I had a Honda Accord at the time but wanted a change. My friend introduced me t A friend of mine owned a Hyundai Sante Fe and I loved riding in it. I had a Honda Accord at the time but wanted a change. My friend introduced me to Stan Becker and he then introduced me to the Service Manager Leonard. I test drove the Hyundai Sante Fe and bought it that afternoon. I purchased my fourth Hyundai Sante Fe yesterday on 12-4-12 and I love it!!! I have also referred many friends to Stan Becker because he takes care of his customers and he is not just looking to make a "sale"! He truly cares for the customer and goes out of his way to please and actually becomes a friend to his customers. While I was waiting to get my car processed two previous customers came in and we shared stories of how great Stan and all employees at Eckert Hyundai treat people and we all are repeat customers. I will refer to Eckert Hyundai all day long!!!!!!!! Sincerely, Kimberly Pardi More

Great, great experience buying a new car. Genuinely friendly and helpful. No need to go to another dealer. Staff loves working there. You will have to check it out. friendly and helpful. No need to go to another dealer. Staff loves working there. You will have to check it out. More

In addition to being exceptionally friendly the thing I most appreciated was their approach. There was none of that vulture swooping down on us feeling which was precisely why we did not purchase from a d most appreciated was their approach. There was none of that vulture swooping down on us feeling which was precisely why we did not purchase from a dealership in Carrollton that also fudged on some key information regarding the finance issues. It is intimidating enough making a large purchase then to have the added pressure to buy when you aren't even sure what you want makes it a difficult experience. I was comfortable once I got there and Nick patiently took time to answer all my questions, etc. ultimately I bought the car I wanted and James worked laboriously to get the payment I could afford. Nick is a new hire there and I believe a true asset to the company. I am truly hoping for good things for him there. More

In the world of sleazy car salesmen, Joe was a breath of fresh air. He let me test drive several cars, fully answered all my questions and truly presented me with a no pressure sales environment. When I sho fresh air. He let me test drive several cars, fully answered all my questions and truly presented me with a no pressure sales environment. When I showed up the next day ready to purchase a Hyundai Elantra, he was more than willing to take the time to help me find the car that best fit exactly what I wanted. He even helped me get a great deal on my trade-in. I love my new car, and highly recommend this dealership to anyone looking for a hyundai! More

Though friendly and courteous the price offered for a Hyundai Sonata was $1000 more and they low balled me on the trade-in by $2500. I visited this dealership today morning with the intent to buy but was Hyundai Sonata was $1000 more and they low balled me on the trade-in by $2500. I visited this dealership today morning with the intent to buy but was shocked by the trade-in value they quoted. The same afternoon I went to another dealership and got $1000 more in discount on MSRP and $2500 more on my trade-in and made the purchase. Beware of this dealership! More

Worked to purchase a new Accent from this dealership. We test drove the car ran our credit. This was later in the evening, so I chose to wait at home while the financing was secured and asked them to call test drove the car ran our credit. This was later in the evening, so I chose to wait at home while the financing was secured and asked them to call us when all was ready. I would be back the next day to finish the deal and sign papers. I went home and waited. My purchase inquiries were left unanswered and they did not work on financing for 4 days. My salesperson, Stan, decided I wasn't in a hurry and did nothing. After a number of calls and messages I finally spoke to Mike. He said he would work on it and get back to me that evening, nothing. On Monday morning I called again and spoke to Mike. He told me he would speak to finance and call me back quickly. It took another 4 hours to get back to me on the financing. In the mean time I shopped around and found a lower price in Dallas. Arlington matched the Dallas price. When I mentioned it to Mike, he actually told me if I could get a better deal at South Dallas Hyundai I should go there. I did. South Dallas Hyundai was fabulous. They were forthright with their pricing and did not push me into features, price increases I didn't want. The sales staff was friendly and prompt. It was a painless process. I paid below sticker for the car. In the aftermath I let the owner, Mark, know about the experience I had with his sales staff at Eckert Hyundai. He was confrontational and condescending. He is certain his dealership has the best prices and best customer service around. I beg to differ. In my opinion customer service and honesty are what it takes to keep a customer at a dealership. There are so many Hyundai dealerships in the metroplex. All of them have the same basic deals on cars. Go to the dealership that makes you feel valued as a customer. More