Echopark Automotive Sacramento
Roseville, CA
Hours
Sales/Showroom
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 462 reviews
. I purchased a vehicle online, completed the financing process, received a confirmation phone call, and scheduled an appointment to pick up the vehicle. When I arrived at the dealership, I was informed by process, received a confirmation phone call, and scheduled an appointment to pick up the vehicle. When I arrived at the dealership, I was informed by the sales manager that the vehicle had already been sold. The sales manager spoke to me in a condescending manner and showed no empathy or concern. I was given only two options, select a different vehicle or receive a refund of my deposit. There was no apology and no attempt to resolve the situation or honor the confirmed purchase. This experience reflects poor business practices and unacceptable customer service. I have attached documentation showing confirmation of my online purchase. I am requesting accountability for this conduct and a response from the dealership to address this issue. More
Jorge Castillo at EchoPark Automotive in Roseville was professional, knowledgeable, and made selling my car easy and stress-free. Highly recommend his excellent customer service and expertise! professional, knowledgeable, and made selling my car easy and stress-free. Highly recommend his excellent customer service and expertise! More
The dealership has been very friendly and helpful with all of my questions also very clean all of my questions also very clean More
Coco is the best! ! Thank you for the smooth process of our purchase, its very much appreciated 👏 ! Thank you for the smooth process of our purchase, its very much appreciated 👏 More
Mike Ramirez worked with us on a great trade in deal to maximize my value and get the lowest payment possible. Excellent service! maximize my value and get the lowest payment possible. Excellent service! More
Rahul Kumar and Mike Arguello Ramirez were so helpful! I had many hiccups through the process and they helped me navigate each one. I’m so grateful! Thanks to Nicole for her initial help as well! I had many hiccups through the process and they helped me navigate each one. I’m so grateful! Thanks to Nicole for her initial help as well! More
Rahul was very easy to work with. Polite and professional. Well informed and explained all the details of the vehicle. Polite and professional. Well informed and explained all the details of the vehicle. More
Helped by James, I had a pleasant and efficient experience getting a great car at a great price. I’ve read reviews complaining about the no-negotiation policy but in my book the lack of haggling is experience getting a great car at a great price. I’ve read reviews complaining about the no-negotiation policy but in my book the lack of haggling is a heavy plus. In today’s world lots of research can be done online. Echopark provides thorough information to make that research possible, and makes the final in-house steps straightforward. They’ll be my go-to for future car searches. More
Dominique and Larry were very helpful and offered me great information. I was overwhelmed searching for a car zero pressure here. Im so happy with my purchase this has been a great experience thank you great information. I was overwhelmed searching for a car zero pressure here. Im so happy with my purchase this has been a great experience thank you SUPER! More
James was very helpful and got me set up quickly with a great car. Will definitely be recommending in the future to all my family and friends. great car. Will definitely be recommending in the future to all my family and friends. More





