EchoPark Automotive Thornton

I am upset that I was offered the ozone treatment for my car when I noticed that it smelled strongly of the previous owner. I was told that the ozone would eliminate any smells existing in the car so I trus car when I noticed that it smelled strongly of the previous owner. I was told that the ozone would eliminate any smells existing in the car so I trusted the sales guy and I went ahead and purchased the car. I just got my car back from doing the ozone treatment and it smells like WET DOG/ SWEATY MAN. The dealership did not tell me that this would happen and instead leaves me a message to say that this is normal and that the Ozone treatment leaves a smell. Why are you offering a treatment for smell removal that actually makes the smell worse?! Very unimpressed with this dealership and their customer service, they were not truthful about the process... More

Will go back to Echopark. We bought a Audi Q5. Way better than a regular Audi dealership. Same car at Echopark listed 5k less than a Audi dealership. Would have given 5 stars if they would have come better than a regular Audi dealership. Same car at Echopark listed 5k less than a Audi dealership. Would have given 5 stars if they would have come down on price a little more. More

They were easy to deal with and I felt like I got a fair deal. The salesman was very easy to work with as well. deal. The salesman was very easy to work with as well. More

Tyler was awesome and I drove away so happy with my beautiful Nissan Rogue! He listened to what I wanted, gave me options, and then let me fall in love with whichever car worked best for me. No sales beautiful Nissan Rogue! He listened to what I wanted, gave me options, and then let me fall in love with whichever car worked best for me. No sales pressure at all, which was lovely and very different from my first car-buying experience. I'd 100% recommend both Echo Park and Tyler specifically to anyone on the market for a new ride! More

In the 33 years that I have been purchasing vehicles this is by far the best experience I have had. Tyler Albrevht made everything so easy. We just told him what type of vehicle we wanted and what vehicles is by far the best experience I have had. Tyler Albrevht made everything so easy. We just told him what type of vehicle we wanted and what vehicles we wanted to look at and he did the rest. When it came to financing we just sat in a comfortable waiting area while Tyler Albrevht ran back and forth trying to get us the best deal. With the help of Steven Swayne they were able to come up with a plan that worked for me.(which was not easy with my subpar credit score) They went above and beyond to get me in the vehicle I wanted. Thank you so much! More

David Cuevas was so easy to work with! I highly recommend checking out EchoPark for your new car needs!!! They were very understanding when my title took much longer than anticipated to receive. This was my checking out EchoPark for your new car needs!!! They were very understanding when my title took much longer than anticipated to receive. This was my first experience using EchoPark and I 100% would use them again. They made the process super simple! More

David Cuevas was very helpful with getting my first car for college. He was able to speak Spanish which helped our family a lot and took his time answering every question we had. This was definitely a posi for college. He was able to speak Spanish which helped our family a lot and took his time answering every question we had. This was definitely a positive experience and will for sure come back to David for help again! More

Javier was very professional and courteous, it was easy and quick. I felt very comfortable during the time I spent at the dealership. Thank you and quick. I felt very comfortable during the time I spent at the dealership. Thank you More

The dealership was really great! The staff, especially our dealer Bella were extremely friendly and made the whole experience quick and painless. Definitely going to recommend them the anyone I know who n our dealer Bella were extremely friendly and made the whole experience quick and painless. Definitely going to recommend them the anyone I know who needs a new car More

Had a great experience here. David was very easy to work with - felt no pressure, and he did a great job explaining financing options. I was also very happy there were no hidden fees. with - felt no pressure, and he did a great job explaining financing options. I was also very happy there were no hidden fees. More