EchoPark Automotive Thornton

Good customer service The no-haggle pricing makes car shopping very easy. The actual purchase process goes quickly. Adam C. was our salesperson or "experience guide" as t The no-haggle pricing makes car shopping very easy. The actual purchase process goes quickly. Adam C. was our salesperson or "experience guide" as they are called. He was friendly and efficient. He made the car buying process we usually dislike, as enjoyable as possible. More

It was a pretty good and enjoyable experience From the time we arrived we were treated very respectfully and with concern for what we were looking for. Brandi, our sales person was very nice and From the time we arrived we were treated very respectfully and with concern for what we were looking for. Brandi, our sales person was very nice and genuine. I would definitely recommend her. The only reason I gave 4 stars instead of 5 is because of how pressured I felt to purchase the extended warranty and car care services. I had to say I was not interested at least three times. I could tell that Brandi had to push these. She kept saying "no pressure" but I could definitely feel the pressure. After I said no several times, a manager came over to ask us again! The car buying experience was great! But, be prepared to be pressured about buying the extras. More

AMAZING service. There was no pressure at all and all of my questions were answered! I ended up getting a great car because David was so patient and made this entire experience so enjoyable! my questions were answered! I ended up getting a great car because David was so patient and made this entire experience so enjoyable! More

Special Treatment to Certain Customers You CANNOT hold a vehicle if you're less than 4 hours away from the dealership but if you're more than 4 hours away, by all means you can hold the veh You CANNOT hold a vehicle if you're less than 4 hours away from the dealership but if you're more than 4 hours away, by all means you can hold the vehicle for 24 hours to 4 days. Their explanation is because they "sell the vehicles fast and closer customers don't have the convenience as the further away customers" THAT's their "catch". I've never heard of a dealership treating their customers like that. You're nothing but a dollar sign that's being raked in. They sell their cars fast so who cares what your needs are. So glad I never test drove the vehicle I was going to buy. Garbage business. More

Great Dealership with knowledgeable staff As most would agree buying a vehicle can be an overwhelming process. We first started with TSG in Parker which turned out to be incredibly stressful. As most would agree buying a vehicle can be an overwhelming process. We first started with TSG in Parker which turned out to be incredibly stressful. We drove over an hour to see a vehicle they couldn't find. Next, we decided to check out EchoPark as it was close to our home. EchoPark was not what I expected. This dealership was great!! I really want to thank the sales rep who helped us, Jose Ocampo. He is a huge asset to EchoPark. Both professional and bilingual which contributed to us buying the truck we wanted. We are extremely happy with our purchase and I would highly recommend this dealership to anyone thinking about buying a new/used vehicle. There's also a great waiting area for families with children while paperwork is being completed. Thanks again! More

Zachary S was very helpful, knowledgeable and courteous. The total buying/trade-in process progressed seamlessly, making the experience much more pleasant than at previous dealerships. The total buying/trade-in process progressed seamlessly, making the experience much more pleasant than at previous dealerships. More

Great experience. Keith really streamlined the entire process and got us the car we wanted at a great price. 100% would recommend to anyone looking for a car process and got us the car we wanted at a great price. 100% would recommend to anyone looking for a car More

This is the way to buy a car! I did my research, we knew basically what we wanted, the big question was our trade in. They gave us more than any online estimate, Buying at dealers I did my research, we knew basically what we wanted, the big question was our trade in. They gave us more than any online estimate, Buying at dealers in the past always involved some game, pushy salesman, worse sales manager, bad trade in value. Well NOT HERE! NO GAMES! That’s the bottom line! Also the price was better by well more than a grand! More