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EchoPark Automotive Thornton
Thornton, CO
3,698 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive.
Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty.
Shop for your next car and schedule a test drive at EchoPark today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,698 reviews
December 11, 2019
Great price, transparent process, friendly service, and comfortable lobby. The entire purchase was faster than I’ve had anywhere else. I have nothing negative to say. comfortable lobby. The entire purchase was faster than I’ve had anywhere else. I have nothing negative to say. More
by CKS
Employees Worked With
Can’t remember name
December 02, 2019
Car purchase Our sales associate Tia was awesome. Everyone there was helpful, professional, and friendly. One of the best experiences I've ever had buying a car. Our sales associate Tia was awesome. Everyone there was helpful, professional, and friendly. One of the best experiences I've ever had buying a car. Thank you Echo Park Thornton More
by jlcloutier
Employees Worked With
Tia Sisneros
November 22, 2019
check engine light 2 months after I bought the 27k car check engine light came on 2 months after I bought the 27k Durango with 33k miles (EVAP small leak) plus one of the tires was low when we bought it a check engine light came on 2 months after I bought the 27k Durango with 33k miles (EVAP small leak) plus one of the tires was low when we bought it and guess what it still keeps deflating continuously. When brought up to their attention, told me I am out of luck they only do 30 day warranty. More
by alrib
Employees Worked With
do not remember
November 10, 2019
Buyer beware They will say anything to move cars, I was told my Dodge Ram had a certain feature but after purchase I turned out to be a lie. When I told them about They will say anything to move cars, I was told my Dodge Ram had a certain feature but after purchase I turned out to be a lie. When I told them about the issue they offered to sell me a more expensive truck. They are all about the volume and not at all about relationships or service. More
by MarcG
Employees Worked With
Brandi Beakley
November 05, 2019
I just purchased my second vehicle from the Thornton Echo Park, and each experience has been fantastic! This time around I worked with Zac, who did a great job from start to finish! There is never any pressu Park, and each experience has been fantastic! This time around I worked with Zac, who did a great job from start to finish! There is never any pressure when shopping here. I have found that their prices always been KBB value on all models I have considered. I choose to add on the extra coverages, although they are always fully explained and I have the ability to say no many times before it came time to sign papers. Overall, always satisfied when doing business with Echo Park, and will continue to give them my business in the future. More
by hensley23jacob
Employees Worked With
Zac
October 26, 2019
good. I was looking for a ford fusion hybrid, and their stock of hybrids rotates somewhat quickly. I got a good deal on a 2019 model with very low mileage a I was looking for a ford fusion hybrid, and their stock of hybrids rotates somewhat quickly. I got a good deal on a 2019 model with very low mileage and the salesmen were friendly and efficient. More
by thekoalasloth
Employees Worked With
Brandi Beakley
October 10, 2019
DO NOT buy from this dealership unless you like to be ripped off. Their lower advertised non negotiable prices are very inviting. But if you do make the mistake of buying from them you have no recourse ripped off. Their lower advertised non negotiable prices are very inviting. But if you do make the mistake of buying from them you have no recourse. I bought a truck from them in August that has a bent wheel that I couldn't have noticed in the short 2 block test drive I had a stranger driving behind me take the time to pet me know it looks like my wheel is going to fall off. Then the temperature dropped and I tried putting on the heated seats and they did not work. So I called the Echo park and they didnt answer and have not returned my call. The price is not worth the headaches you end up paying more. More
by Don
Employees Worked With
Brandi Beakley
October 03, 2019
I first want to point out never worked with Brandi, Dan was phenomenal, 10/10!! I was not as pleased with the f&I managers, however. They were very clearly not looking out for my best interest and only loo was phenomenal, 10/10!! I was not as pleased with the f&I managers, however. They were very clearly not looking out for my best interest and only looking to make a sale. After working with Dan, I’d recommend him to anyone! More
by Cassondrajo
Employees Worked With
Daniel Carr
October 01, 2019
Too easy to buy a lemon Interested in talking to a salesperson who knows something about the car(s) that you are interested in? Don't come here. Interested in negotiating t Interested in talking to a salesperson who knows something about the car(s) that you are interested in? Don't come here. Interested in negotiating the price? Don't come here. Interested in purchasing add-ons like maybe, a roof rack or rainguards or floor mats, etc.? Don't come here. Have a question for the manager and request that he calls you when he makes it into work? Don't come here. Interested in taking the car in question to a mechanic to check it out before you buy that car? Don't come here. Bottom line: Don't come here to buy a car from EchoPark Automotive. They mislead the Kelly Blue Book price comparison and quite frankly, do not care about your business. More
by scarlatta
Employees Worked With
Forget their names
September 24, 2019
Rude & condescending salesman My wife and I recently bought a 2018 mazda cx-9 from Echopark Thornton. The vehicle is overall fantastic and was well priced. Before we even went to t My wife and I recently bought a 2018 mazda cx-9 from Echopark Thornton. The vehicle is overall fantastic and was well priced. Before we even went to the dealership, my wife applied for financing. The financing process was fast and simple and we were preapproved within minutes. My wife spoke with Travis to get preapproved and he was awesome. He answered all her questions and was very attentive to our needs. We also explained to him we had a trade in, but would not be able to fully surrender the vehicle as it had my wife's hand controls still installed. Travis was very understanding and explained we would be able to hold on to our trade for a couple days in order to get the hand controls uninstalled. When we got to the dealership, we were greeted by Leonard who was to be our salesman throughout the process. We explained to him our price range and what vehicle we came to see. We explained to him what we would like our monthly payment to be and he immediately explained to us that we were too unfamiliar with how financing worked. We explained that we were already preapproved and my wife works in financing so we were well aware of how it worked. This put a bad taste in my mouth, but we were excited about getting a new vehicle so we shrugged it off. After looking at a couple vehicles we decided to purchase one and this is when the experience began to go downhill. When we first started talking with Leonard we explained to him multiple times that our payments had to be below $400 a month. When he brought us paperwork, it showed our payment above $400. Leonard explained this included an extended warranty. My wife told him we werent interested in the extended warranty, but he kept at it. He said he worked at another warranty company and that this warranty was the best in the business which didn't matter to us. My wife kept explaining she didnt want it, but he didn't seem to care what she wanted. After about 5-10 minutes of my wife telling Leonard no, he looked at her and said "Do you not understand how this works?" This really upset us as we were trying to do business there and he was very rude and inconsiderate. My wife told him that she did in fact understand how it worked, but still wasnt interested. He still didn't take no as an answer and tried to push me into it, which I would not budge. This extended warranty conversation lasted 10-15 minutes before he finally gave up and went back to financing to get us a new term sheet. When he came back he had attitude towards us and didnt seem like he cared about anything we said or asked. He wouldnt let my wife read the forms that she was signing and had a rude tone as he explained what they were. He wouldnt make eye contact and just seemed to want this deal to be over with. When we left, we couldn't believe how rude Leonard was. I understand that you price vehicles below blue book in order to make the warranty more enticing. I also understand that warranty sales is a main focus of your business, but I have never seen such disrespect and rudeness towards my wife and myself before. I get that my wife and I look young, but that is no reason to talk down to us. After this experience, I am not sure I want to buy another car from here or even recommend this dealership to friends and family. Management needs to retrain their salesman on how to be polite and attentive rather than rude and dismissive because he didn't get his way. I would love to emphasize that Travis was fantastic and I wish he could of been our salesman throughout this process. He is the only reason I am giving this a 3 star review. He should be recognized for going above and beyond for us More
by Bkuhns
Employees Worked With
Leonard
