EchoPark Automotive Thornton

I can not say enough about Ruby! She was pretty awesome. She was kind and very up front with all her answer's to my questions. I didn't have the greatest first Experience on my first visit, but she more the She was kind and very up front with all her answer's to my questions. I didn't have the greatest first Experience on my first visit, but she more then made up for it. Thank you for being so helpful and kind I truly appreciate it! More

Love the car I bought but this was by no help from the dealership or salespeople I worked with. This is a no haggle dealership which basically means the salespeople don’t make commission so have zero inte dealership or salespeople I worked with. This is a no haggle dealership which basically means the salespeople don’t make commission so have zero interest in a sale. The specific car I purchased price dropped over the week however I had to find this out on my own instead of the salesperson I worked with taking the time to reach out. Even after I was qualified and stated I felt it was a little over priced. I returned the next week after I made the discovery on my own but asked to work with someone else. The new salesperson I was given had an even worse attitude and told me the car loan rate I was quoted didn’t exist. Only to look into it and find I was approved for that rate. After the car was ready we were walked outside, handed the keys and she walked away. No thank you, no enjoy your new car. Only to get in a discover less than a quarter of a tank of gas and an over due oil change. This dealership is getting two stars instead of one only because I found the perfect car which just happened to be at their dealership and not available elsewhere. More

I had never been to this dealership, the sale rep was great and the whole process was clean and easy. Steve was a big help great and the whole process was clean and easy. Steve was a big help More

The process couldn't be easier. Find a car online, schedule a test drive, arrive at the dealership, give your license and insurance to the associate so they can take a picture, and go test drive the c schedule a test drive, arrive at the dealership, give your license and insurance to the associate so they can take a picture, and go test drive the car you picked. I liked the vehicle I test drove but it was smaller than I had anticipated. I went on the website on my phone and found another vehicle on the lot that was promptly brought over for another test drive. I liked the second vehicle more and bought it! It was easy to apply for financing and I was approved and out the door in no time! Easy and my salesman, Chris B. at the Thornton location took care of everything start to finish. It was an easy transaction from start to finish! More

Don’t bother making an appointment, I wish I had read the previous reviews on this as my husband and I drove over an hour with an appointment to look at a vehicle that they told us was available. Once we arr previous reviews on this as my husband and I drove over an hour with an appointment to look at a vehicle that they told us was available. Once we arrived we were told it was on a test drive waited 45 minutes only to have it sold out from under us. What is the point of an appointment terrible customer service, More

I love my new car! Gerardo and eric at echo park Thornton were amazing and very helpful, really took care of me and my needs while visiting this location! Even after I left. were amazing and very helpful, really took care of me and my needs while visiting this location! Even after I left. More

A whole new car buying experience! Leonard Garcia created the most relaxed, pleasant and efficient transaction when buying my truck. Both Leonard and Stephon were kind, attentive and ca Leonard Garcia created the most relaxed, pleasant and efficient transaction when buying my truck. Both Leonard and Stephon were kind, attentive and catered to my vehicle needs. I'll definitely recommend Echo Park to friends and family and any future purchase will be with Echo Park and Leonard. More

This was the 4th car that we have purchased at EchoPark I have previously purchased 3 other cars at the Thornton location. We came back because to the quality of the vehicles that they have to offer. The sa I have previously purchased 3 other cars at the Thornton location. We came back because to the quality of the vehicles that they have to offer. The sales representative we had (KEITH) was very knowledgeable, respectable and helpful. He had several cars picked out for us before we arrived. He also took the time to listen to what we wanted and needed. We also purchased the extended warranty coverage, I feel that this gave up peace of mind when purchasing a used vehicle. More

My visit was great. Vern was kind, helpful and he listened to what I wanted. He got me a good price and made sure I was happy. listened to what I wanted. He got me a good price and made sure I was happy. More