EchoPark Automotive Thornton
Thornton, CO
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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We appreciate Omar's kindness, patience & no pressure sales approach. We enjoyed our interaction with him. However, the financial/ paperwork process took much longer than expected & the rate was not wha sales approach. We enjoyed our interaction with him. However, the financial/ paperwork process took much longer than expected & the rate was not what we wanted (even with excellent 800+ credit & putting 18K down). Was told they checked 4 banks to get best offer, including one we specifically asked for (which supposedly didn't have the lowest rate). Two days later, I see rate from same specific bank of 1.5% less than rate we signed for! Bank said all dealership needed was last 4 of our SSN. Why were we not told about this rate if EchoPark supposedly checked with them? We also feel misled about "no payments for 90 day offer" that was advertised, as we found out this promo requires paying a higher interest rate. In addition, we were told our car was getting cleaned (washed, vacuumed, inside wiped down) while we signed paperwork/ waited. It was clearly not. Dirty windows, not vacuumed or inside wiped down & dirty water spots all over outside. After spending 18K + financing, a clean vehicle is not too much to ask. Only received one key & was told they "have a guy that could make another for cheap". Maybe it's just me, but after handing over so much cash, 2 keys should be STANDARD practice! Overall, we are happy w/our vehicle, pleased with inventory selection, test drive experience & no pressure sales approach (other than being pressured for a 5 star review). But feel slightly misled & disappointed. More
Clean, welcoming, and great selection of cars to choose from, would recommend to anyone looking for a new or used car from, would recommend to anyone looking for a new or used car More
Leonard wan very helpful and friendly. It was nice working with him, I’ll recommend my friends! It was nice working with him, I’ll recommend my friends! More
Muy excelente la atención que me brindaron 100% recomendados en ningún otro lugar me trataron como en EchoPark muchas gracias recomendados en ningún otro lugar me trataron como en EchoPark muchas gracias More
I had a great experience while looking for my new vehicle. Ryan W was very friendly and was very prompt in answering any questions I had a long the way. He helped out greatly during the process. vehicle. Ryan W was very friendly and was very prompt in answering any questions I had a long the way. He helped out greatly during the process. More
Anthony Holmes was professional and super quick! ! My experience at Echo Park Thornton was wonderful. I traded in a car and found the perfect car for my daughter! They make the car buying process ea ! My experience at Echo Park Thornton was wonderful. I traded in a car and found the perfect car for my daughter! They make the car buying process easy and I would definitely buy a car from them again. More
We had a really great experience working with Justin. He made everything easy to understand and made the process a smooth as possible! He made everything easy to understand and made the process a smooth as possible! More
Andrew was great with helping me find the perfect vehicle that fits my needs and lifestyle. Awesome experience! that fits my needs and lifestyle. Awesome experience! More
Salesman almost lost his $#! + when my daughter said she didn’t want the warranty. Pretty much called her crazy. They have good prices, but the business model really incentivize + when my daughter said she didn’t want the warranty. Pretty much called her crazy. They have good prices, but the business model really incentivizes selling extra garbage. Don’t go unless you can say no. More
The whole team was wonderful! Jarod did an excellent job! He went the extra mile! Jarod did an excellent job! He went the extra mile! More