EchoPark Automotive St. Louis

I just bought a 2016 BMW 328xi. I feel like I stole it. An incredible price for an incredible machine and I couldn't be happier. Talk about a company who truly exceeds expectations I feel like I stole it. An incredible price for an incredible machine and I couldn't be happier. Talk about a company who truly exceeds expectations come to Echo Park. More

First of all the salesperson( Brian F. ) doesn't really want to sell. Evry time we asked a question his response was " don't buy the car, we can stop everything now". If you want to have ) doesn't really want to sell. Evry time we asked a question his response was " don't buy the car, we can stop everything now". If you want to have a huge headache go there. Paperwork was a mess, they gave us copies that wasn't readable, financial papers were missing ( they forgot to give it to us to sign!!!) we have to come back after a week, We bought a car in June, now it's September and we received a statement from DMV that we have to pay late fee because our car wasn't registered in time. We paid taxes, registration fee at the time of purchase, they charge admin fee around $600 to do all the paperwork for you !!! More

Tremendous experience. Kevin made the process super simple. Would recommend to anyone looking for a vehicle. Kevin made the process super simple. Would recommend to anyone looking for a vehicle. More

Very difficult to get in contact from someone at there actual location. Put a deposit on a car, called 5 separate times in terms of financing no one got back to me. Had an appointment to come in and befor actual location. Put a deposit on a car, called 5 separate times in terms of financing no one got back to me. Had an appointment to come in and before was told the car i put a deposit down on sold and just made excuses on the computer instead of giving solutions to getting me a similar car at the same price without trying to sell me a 4k warranty when I repeatedly said no. And gave the dealership a second try, bought the car unhappy with it as all rims are scratched and my car has a broken sensor. There’s an alleged post purchase customer service line that was supposed to reach out to me after I ask 3 people about it. Never had heard from them. And cherry on top the car salesman asked for me to take my bad review down after continuing to provide awful customer service. Also blamed me for not knowing about the damages when it was never listed on the website and when I got to buy the car I was pushed straight in purchasing and the saleman did not even walk me out. More

DO NOT BUY A CAR FROM HERE! !!!! Please take heed to my warning, it will save you thousands of dollars and weeks of stress!! This dealership sold me a vehicle and EXACTLY 12 week !!!! Please take heed to my warning, it will save you thousands of dollars and weeks of stress!! This dealership sold me a vehicle and EXACTLY 12 weeks later (when their 3 month warranty expires) the car turned off on me! Took it to the shop and learned that they sold me a vehicle with a REBUILT ENGINE WITHOUT DISCLOSING IT TO ME! They are refusing to fix it, offer any solutions, or any kind of support in the predicament at all even after admitting that it was THEIR MISTAKE! And that they “don’t know how they could have missed it.” They advertise a 190-point inspection which is also xx because the a/c compressor in the car ALSO is broken and that’s a point of inspection that’s advertised on their website. Moral of the story, RUN! Please run! This company does not care about you. They just want to get the car off the lot. Save yourself a headache. More

Jerry Evans was amazing! ! 5 stars plus!!! Excellent, concise service. Would definitely recommend Echo Park for any auto purchase needs! Thanks!! ! 5 stars plus!!! Excellent, concise service. Would definitely recommend Echo Park for any auto purchase needs! Thanks!! More

Great car, respectable price, experience guide was so unhelpful. Explained absolutely nothing. Told him what car I liked. Tossed me the keys and opened the gate. Never explained anything or offered a unhelpful. Explained absolutely nothing. Told him what car I liked. Tossed me the keys and opened the gate. Never explained anything or offered any services other than “you want the warranty for XX dollars a month?” Took them 7 hours to complete the paperwork. Then when it was finally done my address was wrong. Total lack of professionalism. Then when the 7 hours was finished, it had not been gassed and floor mats were still in back. He did nothing. There were other people having the same problems. Additionally there were customers arriving and no one would talk to them. I watched 3 different families leave because no one would help them. At the same time there were several of these guides sitting and talking My guide I could see in the back room texting for 30 minutes while we were all waiting on him. If you want to go here and they tell you Virgil Union is your experience guide, you might as well leave right then. More

Ace made me feel very comfortable- no pressure. I’m a young female and was very nervous about being pressured. I would recommend him to anyone looking to buy! They make salary so they are not pushy I’m a young female and was very nervous about being pressured. I would recommend him to anyone looking to buy! They make salary so they are not pushy at all. He helped me to find a car that will work for ME. 10/10!! More