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EchoPark Automotive St. Louis
Chesterfield, MO
158 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
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Showing 158 reviews
August 29, 2022
Had a great experience buying my first car! Brian was very helpful and understanding, made the buying process less stressful. Brian was very helpful and understanding, made the buying process less stressful. More
by OliviaRS
Employees Worked With
August 28, 2022
This Dealership was very friendly, clean, and knowledgeable about their inventory and process. I believe they were very trustworthy. knowledgeable about their inventory and process. I believe they were very trustworthy. More
by kimtjones1217
Employees Worked With
August 22, 2022
Regardless of how appealing their pricing is, run, don't walk! Before heading to the lot, we provided very honest information about our trade-in. We received a reasonable quote, knowing that the trade-in wo walk! Before heading to the lot, we provided very honest information about our trade-in. We received a reasonable quote, knowing that the trade-in would not be sold by EchoPark and would instead have to go to auction. The offer stated that we would receive the offer if everything was correct and within 500 miles. We were about to sign the paperwork when we were told, "Well........ the quote did drop a little bit because the airbags deployed in one of the accidents and this car will have to go to auction." It dropped by THREE THOUSAND DOLLARS!!!! But, because it had been in two accidents, the car would ALREADY have to go to auction. I asked the sales manager to split the difference, but he refused, making excuse after excuse. The website only asked how many accidents it had been in, not if the airbags had deployed. If they're going to give people quotes just to get them in the door and then surprise them with a 3000 deduction, their website needs to be updated with better algorithms. We left because we were completely dissatisfied with the sales manager's communication. We drove up the street, found the same exact car, received a higher trade-in, fewer miles, a lower price, and excellent customer service. My recommendation is to never even consider thinking about purchasing from this outfit! If I could give it a 0, I would. More
by RDL2019
Employees Worked With
Scott R - Head of Sales, Lindsey - car "buyer", Dennis Biggs
August 22, 2022
Very nice place and friendly people. Recieved good value for the car we purchased. Handled in a timely manner. Recieved good value for the car we purchased. Handled in a timely manner. More
by bkneemiller
Employees Worked With
August 20, 2022
I was hoping for a great experience but encountered typical old school tactics when selling our car to them… Gave me a price to get me interested then proceeded to low ball me further at the dealershi typical old school tactics when selling our car to them… Gave me a price to get me interested then proceeded to low ball me further at the dealership… I can’t really recommend… More
by Simpsonjames183
Employees Worked With
Alondra Cornejo
August 16, 2022
Brian was great to work with and super easy. I would def come back and recommend him. I would def come back and recommend him. More
by Molly goode
Employees Worked With
August 15, 2022
Jacob was amazing! Everything was super simple and straightforward, and we were in and out in less than two hours. Jacob made the experience great and we will definitel Everything was super simple and straightforward, and we were in and out in less than two hours. Jacob made the experience great and we will definitely be coming back to him for any car needs. Highly recommend. More
by Morganne M.
Employees Worked With
Jacob Winder
August 12, 2022
I've been wanting to view this dealership since it's opened. Now having been inside and dealing with the reps. The customer service is 2nd to none. Love the atmosphere and the 100% honesty they gave me. opened. Now having been inside and dealing with the reps. The customer service is 2nd to none. Love the atmosphere and the 100% honesty they gave me. Shout out to the guys! I would recommend anyone to them. Thanks again Team for helping me out and working together to make this night a success! More
by Charles Peeples
Employees Worked With
Dennis Biggs, Jacob Winder, Alondra Cornejo, Bryan Pablo
