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EchoPark Automotive San Antonio (New Braunfels)

New Braunfels, TX

4.7
280 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive. Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty. Shop for your next car and schedule a test drive at EchoPark today.
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3191 N Interstate 35 Frontage Rd

New Braunfels, TX

78130

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Showing 280 reviews

August 10, 2021

Swift, kind, honest, punctual. I didn’t have to wait an obscene amount of time just to be helped. The staff at that location are knowledgeable and warm. Stand out compared to most other dealerships. Lookin More

by Williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
August 03, 2021

Go see Daron Esquivel!! He and the Echo Park team made my car buying experience the best one yet. This was my 3rd purchase from Echo Park New Braunfels, and I'll never go anywhere else. Thanks again, Daron f More

by Meghanjneal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daron, Meika
July 31, 2021

Dealership sold me a vehicle with a major roof leak. Made it very difficult to get repaired. The dealer has now had my new vehicle longer than I have had it. Very frustrating and disappointing service. Clear More

by ScreenName1218
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manuel and Jeremiah
July 27, 2021

Hands down BEST service I’ve ever received!! No dealership compares! Daron was nothing short of AMAZING on getting me into a car!! AMAZING!! SUPERB!! More

by Eyejordan23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Reynolds, Daron Esquivel, Ryan Winfield
Jul 27, 2021 -

Eyejordan23 responded

Every individual who made this car buying experience possible for me have no idea what a blessing they are for the change they’ve made for my life!! The all day work they put in to make this happen for me is a true testimony of the service they provide for their customers!! They have put all other dealerships to shame they truly rise above all other dealerships. I will recommend everyone I know friends and family to echo park!!! Thank you so much guys for making this happen for me you all truly are a BLESSING!!!! COME ON!!!! WHOO WHOO !!

July 27, 2021

Kurt was friendly, courteous and helpful. Although the car I wanted to look at was pulled off line for further inspection, we found a replacement. More

by Jdelazerda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Barker
July 22, 2021

Friendly atmosphere and the people who work there are easy to work with. Made the process of buying a used car easier on every one More

by Jackie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth
July 20, 2021

Great experience! The car I called about had a "hold" placed on it. They (Demara Baker) took the time to look into it and worked to answer all questions and concerns. The car was better than described More

by Robert Armstrong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demara Baker (on phone); Eddie (? tats on arms? - salesman
July 19, 2021

Nightmare experience. Car broke down within 12 hours of purchase. Have yet to receive follow up after numerous phone calls on our end. No thanks More

by jtrdissapointedtexan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kurt, Jeff Matthews, female employee from loan dept
July 10, 2021

First off I'd like to point out that although it may look like a car wash it is definitely not a car wash. Seriously everyone I talked to here or rather talked to me were very nice and not in a "sale" kind o More

by Dennis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daron Esquivel, Trinity Cantu, and all of the rest of the people there
Jul 20, 2021 -

EchoPark Automotive San Antonio (New Braunfels) responded

Dennis, we strive for 100% satisfaction, and it is great to see you had such a positive experience at EchoPark.

Jul 22, 2021 -

Dennis responded

Thanks to everyone, still love my truck!

July 09, 2021

We were very pleased with the responsiveness of the team, as we were driving approximately 3 hours to come see a car. They took additional pictures and answered our questions before we arrived. Ryan Hoffman More

by Stacey C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hoffman, Jorge, Cody, Juan
Jul 20, 2021 -

EchoPark Automotive San Antonio (New Braunfels) responded

Stacey, thank you for your kind review; we are happy to pass along your comments to Ryan, Jorge, Cody, and Juan. So glad to hear that you received the excellent service we strive for. Looking forward to your next visit.

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