EchoPark Automotive Phoenix (Avondale)

Hi I wanted to write a review for EchoPark Automotive in Avondale , AZ, because I want everyone to know how great this dealership and the staff at their location is. I was preapproved for financing through Avondale , AZ, because I want everyone to know how great this dealership and the staff at their location is. I was preapproved for financing through another company and was looking at a Camaro the other dealer had, But I wanted to get a good price for my 20+Yr trade in, so I went online requesting a quote. They contacted me via text and asked if I was just selling or using it for trade, and I told him that if this was a perfect world this is what I was wanting to do- he apologised telling me the only thing he had at the moment was a mustang convertible. So I asked them if they were having to decide between a camaro or a mustang, they replied a mustang followed with what seemed to be a sales pitch, so I replied with basically calling him out saying that I was serious and that I wanted an honest answer, the next thing he sent me was just a picture of a mustang. Then he said that was his own personal car!!! And the entire purchase was not only smooth, but I was offered good terms , in fact they went to the company that approved me and they negotiated for me a better APR, as well as accident and inflation coverage, the trade in amount was generous and then they even discounted the extended warranty. Manny was who I messaged with most often but I also chatted with David too. But tbh, everyone there was great to chat with, and they were great at explaining the breakdown of the costs. In fact they sent me an actual picture of the finance terms, the actual document, was sent to me before I even had to go to the dealership. They scheduled me to come in based on my schedule and were still very accommodating when I called to say that I was a couple hours behind. When I got there my car was waiting for me, and they showed me what I wanted to see then they went through the paperwork with me to sign, and It was the same document he sent me a picture of, there was nothing extra added or needed, the price they told me over the phone and all the numbers were the same. I went home in my new (2017) Mustang Convertible with a huge smile on my face the whole ride home. This entire process and everyone that was involved in this prlurchase were just amazing...so much so that I recommend to everyone and anyone to buy from them. I could Not have asked for a better vehicle, and I know that there is a team better than this one...so when you get there make sure you tell them I said "Hi, and tell them I said thank you for making this the best birthday I have ever had."!! Have fun More

Manny, James and Chris were extremely helpful with the entire process of buying my first car. They made sure to answer any questions I had in the most honest, trusting way. There was no negative pressure entire process of buying my first car. They made sure to answer any questions I had in the most honest, trusting way. There was no negative pressure to buy a car from them, so it made the buying process super easygoing. All three of them were super personal and relatable. Overall it’s the best car buying experience I’ve had! More

Excellent service, the agency has variety of good quality cars to choose from, everyone is very friendly. cars to choose from, everyone is very friendly. More

The dealership itself is very clean, very well put together you can feel all the good vives as soon as you enter the building! together you can feel all the good vives as soon as you enter the building! More

Easiest car buying experience! Everyone we worked with was honest and communication was awesome. Thank you for helping us get into a great new car! was honest and communication was awesome. Thank you for helping us get into a great new car! More

Quick, easy, trustworthy process. This was the best dealership experience that I have had. Highly recommend dealership experience that I have had. Highly recommend More

Great job in meeting my needs! Manny was kind and patient with me. I would Highly recommend. patient with me. I would Highly recommend. More

They had all my paperwork ready, the car parked out front and I was in and out quick! Professional, accommodating, and honest. Highly recommend! and I was in and out quick! Professional, accommodating, and honest. Highly recommend! More

Absolutely amazing experience! Anthony and his colleagues were friendly, kind, and knowledgeable! They got us exactly what we were looking for and were very fair with our trade(s)! This is proba colleagues were friendly, kind, and knowledgeable! They got us exactly what we were looking for and were very fair with our trade(s)! This is probably the best experience we have had, buying a car! Thanks Anthony and crew!! More

We had a super amazing experience with Manny! He is very knowledgeable and professional. Took care of everything for us making it a smooth transaction. knowledgeable and professional. Took care of everything for us making it a smooth transaction. More