EchoPark Automotive Nashville

I gave my son a ride to purchase his first car. They lied to us from the get-go stating another salesman had taken other people out in the car for a test drive. I guess they thought we were really They lied to us from the get-go stating another salesman had taken other people out in the car for a test drive. I guess they thought we were really dumb as the car he wanted was sitting there off to the right the entire time. When he all of a sudden retrieved the car keys from the mysterious salesman, He literally took my son to the car that had been parked in the spot since we had arrived at the store. If you buy their overpriced warranty and accept whatever interest rate they bring you the first time, you will have a wonderful experience. If you do not accept their overpriced warranty and the first interest-rate offered, you will have a bad experience. This $4000 extra in warrantees is how they make their profit people. They repeatedly lied to my son about his credit score, and what the interest rate could be. They said they could do no better than 8.9, my son had to come back with a letter from his bank stating he Qualified for a 6.59 loan. He got the car he wanted by having to argue with these liars. I will never recommend anyone go through the hassle of arguing with these liars. I still can’t believe Seth lied so much about the stupid car being out for a test drive while it sat beside us the whole time in the parking lot. Horrible behavior. More

Awful experience. I spoke with someone through their website and arranged an appointment to test drive a vehicle they had on their website. When I arrived, they gave m I spoke with someone through their website and arranged an appointment to test drive a vehicle they had on their website. When I arrived, they gave me the typical “why we are great” pitch, and then the sales person said he was going to pull it around. After being gone for maybe 20 minutes, he finally came back and said that he had a crazy story. The vehicle was sold 30 days ago, it was returned, it was actually in Knoxville, and he would call me when it arrived. I was upset that I wasted so much time, and that I was lied to. When I stated this, the salesperson actually had the nerve to say “well I just met you a few minutes ago”, and insinuated that he had nothing to do with it. I said that someone who works here caused this, and after he made another excuse that she works in a call center, another employee just looked at me and gave an insincere “sorry”. I was livid at this point with the wasted time and complete lack of accountability, professionalism, or customer service. I reached back out to the woman who made the appointment to complain, and nothing. No response. They are quick when there is a potential sale, but they ghosted me when I had a problem. I was ready to buy that night, and their horrid service guaranteed that I’ll never deal with them. I bet they will respond here with an excuse now that it’s public though. More

This was such a wonderful experience. Everyone was so nice and Kris was so helpful with everything and making sure I was good. Everyone was so nice and Kris was so helpful with everything and making sure I was good. More

A pleasure to work with. They handled my purchase quickly and answered all my questions. They handled my purchase quickly and answered all my questions. More

Stan provided the best experience by far when it comes to buying a car. Relatable, realistic, hit all of the points. 10 out of 10. buying a car. Relatable, realistic, hit all of the points. 10 out of 10. More

The experience was phenomenal, I got what I wanted and the sales team did an excellent job specially Kris, He explained everything thoroughly and walked me through the whole process professionally. the sales team did an excellent job specially Kris, He explained everything thoroughly and walked me through the whole process professionally. More

This is a great used car dealership. Totally professional, reliable amazing service. I love the car I got, but there were other really great clean shiny cars on the lot. They are very Totally professional, reliable amazing service. I love the car I got, but there were other really great clean shiny cars on the lot. They are very discerning about the cars they accept to sell. Low mileage, great condition, not too old, fantastic color at a price lower than others of the same kind. It was just a convergence of great things that resulted in an easy sell, and an easy buy. More

They do what they say they do and that is appreciated. Thank you for that EchoPark, Nashville Thank you for that EchoPark, Nashville More

Robert was great and got me taken care of. I’m happy with my experience, and I would suggest Echo Park to friends if they were looking for a car. I’m happy with my experience, and I would suggest Echo Park to friends if they were looking for a car. More

It was a great environment with attentive staff, and aggressively priced cars. Great place to buy a car! aggressively priced cars. Great place to buy a car! More