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EchoPark Automotive Dallas - Service Center

Dallas, TX

4.0
16 Reviews
Call Service Center (888) 743-0058

16 Reviews of EchoPark Automotive Dallas - Service Center

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June 01, 2023

Torey was amazing. Give him a raise. Loved his service. Cool dude. Love the new car. More

by Santushi99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris (finance guy), Torey Rogers
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December 28, 2022

Post sale service was non existent concerning the Grand Prairie location. I was unable to contact the dealership at all for weeks! No one answered my calls, nor returned any of my emails. I More

by abramlisa71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Royal
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Dec 31, 2022 -

EchoPark Automotive Dallas responded

Hi, Abramlisa71 we appreciate your honesty, and for giving us a chance to improve by leaving this review. Our priority is you, so please contact us so we can talk further. You can reach us directly at 972-375-0245 M-F 9am-6pm. You can also email us at glc.dallas@echopark.com. I look forward to speaking with you. -Toya Lead Guest Loyalty Specialist

April 15, 2022

Joshua was very helpful and friendly with what I was looking for in a car and money wise! More

by samantha.quinonez99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 22, 2022

Jessica was very professional and great at communicating with me every step of the way. More

by Talorsanders
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica H
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March 20, 2014

Gene Keogh is very professional about his job I love the way he handed my car buying process. Mr . Keogh is a very valuable employees to the company and he should be appreciated for the hard work he does. More

by jpolk75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Kakoma, Gene Kakoma
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November 12, 2013

I needed some help with a recent purchase of my Nissan sentra and Afton, Mike, and Josh really helped me. I have never had such a great experience with customer service, they definitely went above and bey More

by Ear06
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Afton
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