EchoPark Automotive Dallas

Easiest Car Buying Experience Ever! Can't say enough about John and his customer focused service! I called to inquire on a car that I found on the website at 5:30pm. Driversselect had Can't say enough about John and his customer focused service! I called to inquire on a car that I found on the website at 5:30pm. Driversselect had just received the car and was in the process of detailing and needed to put new tires on the car. I was wanting to test drive the car, so John arranged to have the new tires put on the car that night and I was at the dealership to test drive at 7:20pm! The car was super clean, John answered all my questions and had the "car facts" ready for my review. After contacting my credit union the next morning, I owned the car! I did my research before arriving at the dealership and the car was priced below the national average for the year, model and mileage! I love the car and couldn't have asked for a better buying experience! Based on my experience, I would definitely recommend Driversselect. More

Top Notch Customer Service! I spent weeks looking for a new vehicle and found the PERFECT one at driversselect.com. I visited the store unaware the business model focuses on spen I spent weeks looking for a new vehicle and found the PERFECT one at driversselect.com. I visited the store unaware the business model focuses on spending the least amount of time in the dealership; I had not made an appointment of completed any pre-work to save time. To top everything off, the car I was there to look at wasn't actually available to the public. Driversselect had just received it and it was in the process of being serviced and detailed. All the odds were against me not walking away with my dream car, but I was determined... and John Shaffer made it all happen!! Admittingly, I was one of THOSE customers, making outrageous requests like asking if I could sneak a peak at the car while it was in the middle of maintenance checks... John didn't hesitate to make sure I had the best experience possible and within a couple hours, I was the owner of a beautiful Jeep Grand Cherokee! This was my first time buying a car and I have nothing bad to say. The entire staff (especially John) was informative, transparent, and eager to assist - special shoutout to the maintenance men and detail crew who let me check out the vehicle while they were trying to work! More

Easiet Ever Awesome is the first word that comes to mind. Chris Pouncy was excellent He went above and beyond. He gave me all the details and explained how eve Awesome is the first word that comes to mind. Chris Pouncy was excellent He went above and beyond. He gave me all the details and explained how everything worked, was very forth coming about everything. I don't like dealing with a lot of people and that give different information. I didn't have that issue at DS. There were a variety of vehicles to choose from and the prices were so reasonable that it was unbelievable. I had such a great experience that I will and have told everyone that will listen and that is looking for a vehicle about DS. More

Best car buying experience Antwon helped me over the course of three days to close the deal on my VW Passat 2015 and I'm in love, with the car & the dealership. Antwon was upbea Antwon helped me over the course of three days to close the deal on my VW Passat 2015 and I'm in love, with the car & the dealership. Antwon was upbeat, funny, kind and you can tell he loves what he does. He wasn't pushy. Their prices are more than fair. The whole staff is engaged and friendly. I so wish all car dealerships were like this one. They really want you to walk out happy. their financing employee worked with my bank to cut my interest rate in half of the original offer I was given. Just blown away by how great they were. Won't shop anywhere else! As a young 20 something female with little experience I felt safe and dealt with honestly. More

Awesome!! Driversselect was the most wonderful experience my wife and I have ever had when purchasing a vehicle!!! Jeff Palmer our salesman was superb! No haggl Driversselect was the most wonderful experience my wife and I have ever had when purchasing a vehicle!!! Jeff Palmer our salesman was superb! No haggling with prices, most of the front work was done over the computer. We would recommend this experience to anyone!! Thanks driversselect and Jeff!!!! Ken C. More

Great service! Christie provided very customized service and was forthcoming with all details. She consistently followed up to ensure my needs were met. I recommend Christie provided very customized service and was forthcoming with all details. She consistently followed up to ensure my needs were met. I recommend Christie to anyone looking to make a purchase. More

"Painless" I spoke with Jeff on a Friday mid-afternoon, and drove off in my new vehicle Saturday evening! I was a little nervous about buying a vehicle again bec I spoke with Jeff on a Friday mid-afternoon, and drove off in my new vehicle Saturday evening! I was a little nervous about buying a vehicle again because my credit isn't perfect, but Jeff worked so diligently with me, and together we worked to get me in an affordable, safe, and reliable vehicle. This car buying process was extremely hassle free which I like. All the details were hashed out prior to me arriving at the dealership. I just arrived, made sure this was the vehicle for me, and the paperwork was quickly set in motion. Jeff was amazing, as well as all the other staff I came in contact with. I will definitely recommend Driver's Select! Thank you Jeff Palmer!!!!!!!! More

Quick and easy! This is my 1st auto purchase from Drivers Select. Lilia Galindo moved quickly to try to close the deal with me. Josh Lopez- from the Finance dept. dro This is my 1st auto purchase from Drivers Select. Lilia Galindo moved quickly to try to close the deal with me. Josh Lopez- from the Finance dept. dropped in and introduced himself. Everyone was really nice. Honestly, this was the least stressful car purchase to date! Most of the process was done before I arrived. Once I got to the dealership, the car I was looking at had been pulled around and was ready for me to test drive. I was pleased with the vehicle and decided to move forward with the purchase. I think I was at Drivers Select for only 2 and a half hours max. The lady that went over the paperwork was friendly, but I wished she would've taken time to thoroughly go over all the documents I was signing. She was pointing out, where to sign, but very hurriedly explained what document was what. To be fair, when I stopped and asked questions, she answered, it just would've been nice if she could've slowed down a bit to provide a summary of what each document said and mentioned the "need to know" info. This is the only step I would say take your time with...know what you are signing and ask questions- just for your own protection. Other than that, everything was great. After signing the paperwork, I was on my way! Lilia provided bags for me to put my things from my trade in. It was super painless. I have some people I am going to refer to Drivers Select ...THIS is what buying a car should be like! More

A Great Car buying experience John Shaffer, my sales representative was awesome. He had the car ready for me after we spoke on the phone. He was courteous and professional. He wasn John Shaffer, my sales representative was awesome. He had the car ready for me after we spoke on the phone. He was courteous and professional. He wasn't in our face kind of a sales person. He was laid back, organized and a real nice person. When I recommend Drivers Select, I will be mentioning his name as the contact person. More

JerredC My experience with driverselect and Jay Cooper was great! Jay took care of 90% of all the work before I got there. Service was very friendly, professi My experience with driverselect and Jay Cooper was great! Jay took care of 90% of all the work before I got there. Service was very friendly, professional and fast. I would recommend driversect and Jay Cooper to all I talk too. More