EchoPark Automotive Dallas

Wonderful Customer Service Christie was a pleasure to work with. She was more than willing to listen to my interests, while also providing her opinion about what would fit me a Christie was a pleasure to work with. She was more than willing to listen to my interests, while also providing her opinion about what would fit me and my family the best. I was working on a tight schedule and she expedited the process and got me in and out of the dealership in a couple of hours. Car buying doesn't have to be painful, and this was an example of how it should be. Thank you Christie and thank you driversselect. More

Great Experience – Would Recommend Found this dealership because they had the most competitive price around. Jay and the other staff were all very helpful. Jay was quick to answer quest Found this dealership because they had the most competitive price around. Jay and the other staff were all very helpful. Jay was quick to answer questions via email/text and did a great job facilitating a good car-buying experience. Pros • Helpful staff with great customer service • Photos and description very accurate to actual car • Only dealt with one person from start to finish Cons • Far drive for those in Tarrant county • Limited parking on site • Car prep checklist wasn't followed when I came to pick up vehicle (gas wasn't full, clock wasn't set correctly). While these are small things, it seems like a process was overlooked. Would I recommend them to friends and family – yes. More

Car buying This was one of our better experience with car buying. Thanks to Randon McMahon he was great, patient and helpful was not sure what wanted but he did This was one of our better experience with car buying. Thanks to Randon McMahon he was great, patient and helpful was not sure what wanted but he did not mind going back and forth between cars till I figured it out. I am very pleased with my choice. More

Great experience and awesome customer service My buying experience was very easy and the whole process was the best I ever had in purchasing a vehicle. Everything was explained thoroughly and each My buying experience was very easy and the whole process was the best I ever had in purchasing a vehicle. Everything was explained thoroughly and each and every step was with great detail. Before I even showed up to the dealership all the paperwork was handled prior to me arriving. I had an appointment to see the car and when I got there it was clean and washed and full of gas and let me test drive and even asked if I was familiar with the area before I left. At no point was I ever pressured to buy the car throughout the process I was always given an out if I did not want to purchase the vehicle. I was ensured that it would take an hour from start to end and true to his word I was driving away in my vehicle in less than an hour. I will buy another vehicle from them the next time I need a vehicle and never go to any other dealership again! The vehicle I was looking for during my search by far this dealership had the best price and quality of any other place in the DFW area. More

Great experience My experience was awesome, I decided to see the vehicle I was interested in first before I filled out the application. I walked in and told Dave (my s My experience was awesome, I decided to see the vehicle I was interested in first before I filled out the application. I walked in and told Dave (my salesman) which car I was interested in and they helped me right away. I had to wait about 25 min because the vehicle was in another location (my fault for not filling out online application) once the vehicle arrived I was able to test drive it all went well, I was also given a fair trade-in amount for my old vehicle. I was in and out about 2hrs. After driving in the 1st vehicle for an extended time I realized it was a bit "tight fit" for me and knees started acting up. I saw a larger vehicle on their site and told them of my situation and asked if I could trade it in for that vehicle, I was told they don't do that but since I contacted them the next day they agreed to. the transfer was worked out and Ive been happy in the new vehicle. the sales team @ DS has always reached out to me to ensure all my concerns were addressed throughout the whole process. I would and have recommend to others. More

Lilia was so awesome! My experience was so fast and easy! Lilia Galindo was awesome! She went over and beyond for us. I so appreciate people like her that are honest and ge My experience was so fast and easy! Lilia Galindo was awesome! She went over and beyond for us. I so appreciate people like her that are honest and genuine. Other car dealers tend to just want to make a sale at all cost but Lilia only wanted to make us happy. Thanks Lilia! Jacquie & Brian More

First Time Customer - Long Time Friend We had just settled out with our insurance after having totaled an 11-year old '05 Camry due to storm damage. Few things I dislike more than having t We had just settled out with our insurance after having totaled an 11-year old '05 Camry due to storm damage. Few things I dislike more than having to shop for cars. I went to my financial institution who stated I can save an extra .5% interest if I use their dealer, Driversselect.com so I thought, why not give it a shot, have nothing to lose. I went on line and saw a large number of vehicles to choose from, all within my expectations (1-2 years old) and I didn't really need a lot of bells and whistles but nice, usable features. I found the vehicle we were looking for, a 2015 Camry XSE and I reached out asking for assistance and Gene Kakoma was quick to respond and we talked a few times about my request and he helped me settle on the vehicle. What I like most about this is I'm not having to go back and forth with a sales manager to "bargain" the pricing. I'm not getting sold something I don't need because the salesman is getting a special incentive to sell it. I'm getting precisely what I need, and want at a fair price with everything put up front, no hidden fees, special contracts, etc., all at face value - this is what car buying should be. Gene is awesome, I'm sure they're all great there but kudos to Gene for his support, follow-up and follow-through, he's been great to work with. I also have to hand it to their office team as they were extremely friendly and easy to work with as well! Anyone looking for a new vehicle, start here, you won't be disappointed! More

Easiest car buying experience by far Jeff was amazing to deal with. I drove from Austin to buy from DriversSelect and it was worth the time. Jeff showed me the car over facetime first so Jeff was amazing to deal with. I drove from Austin to buy from DriversSelect and it was worth the time. Jeff showed me the car over facetime first so that my driving 3 hours won't go to waste and "it wasn't". I got car in excellent condition that was only a year old at a price cheaper than many 2-3 year olds available at other dealers. I was in and out from there within an hour. I like that it was no-haggle pricing. Everytime I haggle for car price, I am never satisfied with the deal. Driverselect will be on top of my list to check next time I need to buy a car. More

Great experience Lilia was great to work with. What a great and painless car buying experience!!! Would definately recomend to anyone looking at getting a new car. Lo Lilia was great to work with. What a great and painless car buying experience!!! Would definately recomend to anyone looking at getting a new car. Love my new car! More

Painless car buying experience! From the time that Jay contacted me everything was very smooth. I never felt pressured and he was willing to work at whatever speed we wanted to make From the time that Jay contacted me everything was very smooth. I never felt pressured and he was willing to work at whatever speed we wanted to make the car purchase. Having never bought a car this was we were a little nervous in the beginning, but quickly were put to ease. All questions were answered quickly and was clear about the process from the beginning. I would recommend Drivers Select and Jay to anyone looking to make a vehicle purchase!! More