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EchoPark Automotive Dallas

Grand Prairie, TX

4.7
4,470 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive. Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty. Shop for your next car and schedule a test drive at EchoPark today.
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2615 W I-20 Frontage Rd

Grand Prairie, TX

75052

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Showing 4,470 reviews

September 14, 2016

Easy and simple He help me get my first car and made sure I was good on all ends. It was a simple and easy experience. I recommend this man and dealership to anybody. More

by Darion18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
(JR) Eladio Garcia
September 12, 2016

Great Experience Great experience with driversselect and Larry. The transaction was smooth and very transparent. The dealership experience was drama free. I was very p More

by mlangford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Pelky
September 11, 2016

Worst experience ever! Lies lies more lies. Drove 6.5 hrs to buy a car that the promised had gps. 2016 Ford Fusion. Was told to pay an additional 60 for a gps card and it More

by Unsatisfied101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rodney shelby, Wes Wilson, Vance Washko
Sep 20, 2016 -

EchoPark Automotive Dallas responded

I apologize for the confusion and the issues that you are experiencing. However, there is confusion about the cards. The only one that you had to purchase was the first one at a discounted rate of $60. We actually covered the cost of the second one at an expense of almost $200. I know that Vance is in the process of trying to contact you for a resolution in this matter. He is looking forward to hearing back from you soon. Wes Wilson Chief Customer Care Officer

Sep 28, 2016 -

Unsatisfied101 responded

Like always you guys promise Yall are calling and make it sound like you guys are trying to make it right. However, you not any of them have tried calling to make it right I'll send you a copy of my phone calls. You However did promise to call me back personally and never did WES! Yes you Rodney at least was honest and said he messed up you and Vance hid behind your desk and did nothing. Just saying it how it is the truth hurts!

September 09, 2016

Driversselect experience I recently purchased a used 2014 Mercedes Benz C 300 4 Matic from Driverselect and have to say it was a smooth and hassle free experience. Our Sales a More

by Theresa William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Mansfield
September 09, 2016

Good experience Deal went smoothly. Called into confirm vehicles to look at. When I arrived Jay set me up to test drive. Made the choice and he got the paperwork done More

by Rcole
Recommend Dealer
Yes
Employees Worked With
Jay Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2016

JR made car buying painless! Great experience purchasing a car through JR. Thanks for working things out so we were in and out quickly. We're happy with our new suv and happy with More

by Nkile68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
(JR) Eladio Garcia
September 06, 2016

Awesome experience!!! I searched for my vehicle for weeks until I ran across driverselect's online advertisement. I immediately contacted them to check the availability of More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
(JR) Eladio Garcia
September 05, 2016

Jay made an exciting purchase even better My experience dealing with Drivers Select was an extremely positive one. When I called to inquire about the car I wanted, I was paired with Jay. He ma More

by CatherinePruitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2016

Took FOREVER, and the service is poor Once we agreed on a price they took FOREVER to get the deal done. 8 hours over three days! Then when I wanted to cancel the extended warranty, they ig More

by prman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Adams
Sep 20, 2016 -

EchoPark Automotive Dallas responded

My name is Wes and I am the Chief Customer Care Officer for driversselect. I apologize for your issues and will be glad to help you. Please contact me at your convenience at 972-739-1292. You can also email me at customercare@driversselect.com if that works better for you. I look forward to taking care of this matter for you! Wes

August 31, 2016

Gently Used Car Without the "Let me go Talk to my manager." I liked the idea of a reasonable price and not having to negotiate. The price they advertised was the price I paid. There were a couple of other fees, More

by Don S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Wilson, Barry Hamilton
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