Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
EchoPark Automotive Colorado Springs
Colorado Springs, CO
720 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive.
Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty.
Shop for your next car and schedule a test drive at EchoPark today.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 720 reviews
November 20, 2019
Unique and pleasant experience I had done my research and narrowed my choice down to one. The EchoPark page said the car was at Littleton EchoPark so I made an appointment to test I had done my research and narrowed my choice down to one. The EchoPark page said the car was at Littleton EchoPark so I made an appointment to test drive. It was confirmed by email, however when I arrived, I was told that they didn't have that car on their lot. It was actually at EchoPark in Colorado Springs. Road trip. I made an appointment for 1:00 p.m., confirmed by email. They were very busy and we didn't talk to the sales rep until after 2:00. After the initial wait, the rest of the experience went very well. Ron was very friendly and knowledgeable. I paid cash, so the paperwork was lessened somewhat. All in all a very good experience. More
by jerryis1st
Employees Worked With
Ron Young
November 19, 2019
Used Car Purchase I researched car choices thoroughly and knew the value of the car. The price was as expected. There was no benefit one way or another to me on the p I researched car choices thoroughly and knew the value of the car. The price was as expected. There was no benefit one way or another to me on the price of the car. I paid cash for the car. The push by the car salesman to (1) get me to finance the car; and (2) get me to buy a $3300 warranty was unacceptable. It 'broke his heart' that I did neither because he thought I didn't know what I was doing. He knew better than me on how to spend my money. He announced when I came in that he was a salaried employee and didn't get any benefit on negotiating. But then his disappointment in not making the extra money that warranty and financing would have provided him was evident -- and his interest in me as a buyer disappeared. My other complaint was that the wrong car was detailed. When we went out to turn the car over to me, the salesman pointed at the wrong car and said 'Here's your chariot'. WRONG CAR. When we got to the correct car, it had not been cleaned. There were black stains on the front seat and some kind of gunky stuff on the console that I had pointed out before. The parts manager came out and cleaned while I waited. These things soured my experience with EchoPark and dampened my enthusiasm about the car. More
by burleson
Employees Worked With
Ron, I think.
November 18, 2019
I had come down to echopark on Tuesday to sign all the paperwork to be sent to my dad in California, and Jina had told me I needed to send my paystubs. I went back to work (spent my lunch break doing this paperwork to be sent to my dad in California, and Jina had told me I needed to send my paystubs. I went back to work (spent my lunch break doing this) and emailed them to her immediately along with asking if she needed anymore information from me, in which she replied no. I went down to your location(Colorado Springs), I also contacted you guys through phone and email. I have a voicemail saying my car is ready to be picked up, then I come down after work at 8 pm on Friday, give Brian my registration and keys, then Hannah Bitterman came out to inform me she needed my 71 year old father's paystubs from California or she could not release the car. This has been a week long process and the communication, attitude and customer service was shocking. If you want professional service or someone who simply keeps in contact with you, I definitely would not go here. More
by M Christine
Employees Worked With
Mark Riopelle, Hannah Bitterman
November 06, 2019
Process was as advertised on Echo Parks website. Ron was very helpful and forthright. Will recommend to friends looking for a decent late model used vehicle. very helpful and forthright. Will recommend to friends looking for a decent late model used vehicle. More
by Ernie S.
Employees Worked With
Ron Young
July 28, 2019
Best Car Shopping Experience Ever No hassle, no pressure, no haggle, unique buying experience ever. Vehicles are all new models, clean carfax, service records/history and most 1 owner No hassle, no pressure, no haggle, unique buying experience ever. Vehicles are all new models, clean carfax, service records/history and most 1 owner - super condition , super clean vehicles below Kelly Blue Book. We initially thought "what is the catch" and there isn't any except knowledgeable staff who truly listen and care about you getting the car you really want at the price you are looking for. No pressure sales. Justin was our sales rep and was so knowledgeable about every car we looked at and talked about the pro's con's, features and even recommended a vehicle that we otherwise wouldn't have even thought about and it turned out to be the best price, with more features and just all around the perfect fit. All the other staff we came in contact with were friendly, helpful, courteous. The facility is incredible, pleasing, welcoming. We will come back and recommend this dealer going forward. Can honestly say, this was by far the best car shopping experience we have ever had. More
by Patricia H
Employees Worked With
Justin
January 23, 2018
Super easy, efficient and ask for Anthony Hurt Extremely low pressure environment. Salesmen work on salary so they are not pressuring you to buy a vehicle. Extremely accommodating, we pulled up, Extremely low pressure environment. Salesmen work on salary so they are not pressuring you to buy a vehicle. Extremely accommodating, we pulled up, went in and Anthony walked us out to the golf cart and we toured the lot. He didn't have what we were looking for at the time but within 24 hours found what we wanted and had it delivered to their lot. It took us about an hour from start to finish on signing for the vehicle, yes only one hour! Free car washes for life! 95% of the sale was done on IPad with only a few documents with the finance department. After market warranty was purchased and it was customizable. We will buy all of our vehicles here in the future. Anthony was a rock star! More
by gag941
Employees Worked With
Anthony Hurt
January 11, 2018
The easiest car buying experience ever! I walked in to this dealership to look at a vehicle and got more than that. As soon as I walked in, I was greeted by Brian who gave me a detailed tour I walked in to this dealership to look at a vehicle and got more than that. As soon as I walked in, I was greeted by Brian who gave me a detailed tour of the whole dealership. He made my wife and I feel fully in control without any push whatsoever. The transparency between Brian and I as the customer was as it should be. Nothing was hidden and there was never any reason for us to question the process. Everything was explained in detail from the beginning. Not only did I get the perfect vehicle but the experience was like no other. I 100% recommend Brian and EchoPark in Colorado Springs! More
by GUSTAVOLANTIGUA999
Employees Worked With
Brian Brunner
December 22, 2017
Enjoyable car buying experience I have purchased many vehicles and have never experienced the process without anxiety, frustration, and wasted time...until this one. I was greeted b I have purchased many vehicles and have never experienced the process without anxiety, frustration, and wasted time...until this one. I was greeted by Anthony Hurt who was eager to help make the process transparent and enjoyable. My experience was simple, efficient. Anthony had the answers to all my questions and was easy to do business with. I would/will recommend Echo Park to relatives and friends. More
by rdickinson
Employees Worked With
Anthony Hurt
December 20, 2017
Simple and painless In over 30 years of buying cars this was the easiest most transparent and most painless experience I have had. I did my initial investigation using th In over 30 years of buying cars this was the easiest most transparent and most painless experience I have had. I did my initial investigation using their web page walked in spoke to one of their representatives who was friendly and knowledgeable and truly just seemed to want us to find the vehicle that was best for us. Came back a couple of days later a different rep helped us complete the purchase of our vehicle, no muss, no fuss, truly as easy as possible. More
by ThatGuy
Employees Worked With
Almando, Brett
December 05, 2017
Awesome experience! The entire buying process has been amazing. Their no commission staff is incredibly friendly and everything is transparent and laid out for you up fro The entire buying process has been amazing. Their no commission staff is incredibly friendly and everything is transparent and laid out for you up front. No dealer fees. No hidden charges. No haggling. My salesman, Almando, was fantastic through the entire sales process. I highly recommend Echo Park in Colorado Springs if you are looking for a vehicle! More
by curtisleefarmer
Employees Worked With
Almando Garcia
