EchoPark Automotive Colorado Springs

No pressure to purchase great sale staff.......................Diego was helpful and answer all questions ..Great young man to work with on the options of the purchase. staff.......................Diego was helpful and answer all questions ..Great young man to work with on the options of the purchase. More

Clean, spacious lobby with excellent allowance for social distancing, hand sanitizers, etc. All employees in customer area were masked and respectful. Has the look and feel of a new car dealership. Paperw distancing, hand sanitizers, etc. All employees in customer area were masked and respectful. Has the look and feel of a new car dealership. Paperwork, including approval of financing, was easy and quick. Staff was relaxed, courteous, and genuinely good humored. The low pressure approach, which is probably d/t the non-commission sales model, was not just refreshing but completely surprising and welcome. Best used car buying experience I've ever had. Drove off in my purchase and had beautiful 3.5 hour return trip to my home in late model, low mileage Ram. Definitely worth the trip to Colorado Springs. More

Diego was beyond helpful, no hassle at all. I will never go anywhere else for a vehicle!!!!! Best car buying experience i have ever had! never go anywhere else for a vehicle!!!!! Best car buying experience i have ever had! More

There was a lot we really liked about working with EchoPark. Our sales rep (Diego) was extremely polite and straight forward throughout the process. The vehicle we got was a great deal on paper, but t EchoPark. Our sales rep (Diego) was extremely polite and straight forward throughout the process. The vehicle we got was a great deal on paper, but the straight forward experience was the best part. We appreciated that everything was explained to us in advance before we signed anything. Taxes, fees, and policies were all explained up front to avoid being overwhelmed by all the legal jargon. Our only gripe was that they don’t work with outside creditors. It is part of their business model, but not being able to work with creditors we had a good relationship with did raise the cost of the car in the long run due to higher interest rates. This may not be a problem for you, but it was our only knock against the experience. We loved working with Diego and the overall experience. If you don’t mind not being able to choose your own lender, EchoPark is one of the best places to buy your next used car. More

When we went in we gave Diego our priority list of options. Then Diego showed us lots of options and ended up with something completely different than what we came in for. Diego is the Man options. Then Diego showed us lots of options and ended up with something completely different than what we came in for. Diego is the Man More

I knew what I wanted and everyone helped me get the jeep that I love. And in record time . In and out in 45 minutes. And the paperwork included in that time. Yahooo to you all. that I love. And in record time . In and out in 45 minutes. And the paperwork included in that time. Yahooo to you all. More

Great selection. Knowledgeable staff. Pleasant, low- pressure experience. We were able to test drive and get all our questions answered before purchase. Highly recommend this dealership! pressure experience. We were able to test drive and get all our questions answered before purchase. Highly recommend this dealership! More

2 months after buying a 2017 Jeep with 21,000 miles... Alternator went out while being stranded in childress Texas. Echo did nothing helpful. I had to buy a new one on my own and service because nothing Alternator went out while being stranded in childress Texas. Echo did nothing helpful. I had to buy a new one on my own and service because nothing was open on the weekend. Just spoke with someone at customer service and she said I’m pretty much screwed from that I cannot get a refund for what I paid for or bring the vehicle back. More

Great prices and absolutely amazing staff! Diego was attentive and very welcoming. I enjoyed working with him to find the right vehicle for my family. Will definitely return if we ever need another vehi attentive and very welcoming. I enjoyed working with him to find the right vehicle for my family. Will definitely return if we ever need another vehicle! More