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EchoPark Automotive Charlotte

Charlotte, NC

4.8
324 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive. Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty. Shop for your next car and schedule a test drive at EchoPark today.
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3648 E Independence Blvd

Charlotte, NC

28205

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Showing 324 reviews

January 26, 2020

Easiest car buying experience EVER I had looked on line at Car Gurus and found a few SUVs at EchoPark that was exactly what we were looking for. We called and made an appointment for th More

by Phyllis J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry don’t know the names. Wish I did. Everyone was great
January 25, 2020

EchoPark was a very easy and pleasant car buying experience. We recently purchased a new vehicle there and worked with Jamaur Baker. I highly recommend purchasing your next vechicle with them. More

by Laurajt8
Recommend Dealer
Yes
Employees Worked With
Jamaur Baker
January 25, 2020

This was a very easy experience and I’m very pleased with my car. TJ was amazing to work with. I didn’t feel stressed at all during this process. More

by Joseph_L
Recommend Dealer
Yes
Employees Worked With
TJ
January 25, 2020

Honest. Not pushy. Professionals. We loved the service, inventory, and reasonable financing so much, we came back within the same month to purchase another vehicle. More

by Silky1of3
Recommend Dealer
Yes
Employees Worked With
Todd
January 24, 2020

Great vehicle for price; Very long wait for help The dealership is very nice and we were pleased with the car price. We found the car on line and we made an appointment to buy the car. We brought a More

by rustyi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamaur
Jan 27, 2020 -

EchoPark Automotive Charlotte responded

Rustyi, thank you for your comments about our store and prices, we appreciate that. We are sorry to hear it took longer than expected. There are certainly lots of factors that go into the buying process which can add to the time. EchoPark is always searching for ways to speed up the process. Your feedback would be useful to us, so we would like to learn more about your customer experience. If you'd be willing, we would like to speak with you at (980) 201-5632 to discuss ways to improve your customer experience with EchoPark Automotive Charlotte. Thank you for your rating and we hope to hear from you soon.

January 22, 2020

Very simple process and made the car buying process less of a hassle. Their inventory of cars are like new and low mileage, the customer service is wonderful, and the transparency is appreciated. More

by devaughn7592
Recommend Dealer
Yes
Employees Worked With
Jamaur
Jan 24, 2020 -

EchoPark Automotive Charlotte responded

Thank you for sharing your positive experience! We appreciate the kind words about our inventory and how we take care of our guests. We will make sure that Jamaur sees your awesome review. Have a great day, we can't wait to see you again!

January 06, 2020

The entire dealership was like no other one i had witnessed before and that’s not a bad thing! Not only was the feeling different within the dealership the salesman and other employees were truly the More

by kathleenmiller
Recommend Dealer
Yes
Employees Worked With
Todd, Mike
January 04, 2020

extremely satisfied When I first got there I was overwhelmed because they were very busy. I had a appointment so they took me right away. They were professional and my sa More

by Tenicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George
January 01, 2020

Positive experience. The staff was knowledgeable and helpful. They were very busy, but welcomed us to check out the lot while we waited, or relax in their waiting area. Having an area for the kids to p More

by Jarhead_rr
Recommend Dealer
Yes
Employees Worked With
Dwight Webley
November 16, 2019

Hands-down - BEST car buying experience, EVER! Great looking comfortable showroom - relaxed atmosphere. Vickie Hartman was incredible - knowledgeable, open and friendly. Employees genuinely look More

by john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vickie Hartman
Jan 24, 2020 -

EchoPark Automotive Charlotte responded

John, we are so glad to hear you enjoyed your visit with us. We want our experience to be different from the "typical" car buying process. Vickie is awesome, and we will make sure she sees your great review. Thank you, and we hope to see you the next time you are in the market!

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