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EchoPark Automotive Charlotte

Charlotte, NC

4.8
324 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive. Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty. Shop for your next car and schedule a test drive at EchoPark today.
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3648 E Independence Blvd

Charlotte, NC

28205

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Showing 324 reviews

March 15, 2020

Very pleased! Will shop here again! Quick, easy, everyone is friendly and they get you excuted to purchase your new car! Car shopping made easy! More

by ashley.matthews96
Recommend Dealer
Yes
Employees Worked With
Todd Petersen
Mar 16, 2020 -

EchoPark Automotive Charlotte responded

Ashley, your wonderful feedback and rating mean a lot to us. We can't wait to see you again, have a great day.

March 08, 2020

Good car , not so good experience . My purchase had everything to do with the vehicle , and precious little to do with EchoPark . Once they knew I wasn't going for all the extra , and co More

by Bill C
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sherry Kirkpatrick
Mar 11, 2020 -

EchoPark Automotive Charlotte responded

Bill, we are sorry that you had such a poor experience with us. We pride ourselves on excellent guest experience, and we obviously didn't do that with you. We are happy to hear that you found the car you wanted, but are sorry you left with a bad taste in your mouth. We would like the chance to learn from our mistakes. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (980) 201-5632. We look forward to hearing from you.

February 29, 2020

Very disappointed tags expire in 5 days just keep giving me the run around they probably sold the car with out having the title in hand worse experience ever. More

by Julieh.7757
Recommend Dealer
No
Employees Worked With
Mercedes
Mar 05, 2020 -

EchoPark Automotive Charlotte responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We would like to work towards a resolution, so if you are willing, please reach out to us at (980) 201-5632 to discuss this further.

February 20, 2020

I had pleasant experience with purchasing my 2019 GMC Terrain SLT. The space was very state of the art and clean with nice staff. No hassle whatsoever! I highly recommend EchoPark! More

by HappyCustomer
Recommend Dealer
Yes
Employees Worked With
Edmundo Thiery
Feb 20, 2020 -

EchoPark Automotive Charlotte responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at EchoPark Automotive Charlotte. Thank you for the kind words about Edmundo and our store. Have a wonderful day, we hope to see you in the future!

February 20, 2020

I was very pleased with the approach used by Echo Park. They are highly professional and make the customer feel very comfortable. There is very little pressure to buy and you're given plenty of time to mak More

by Carbuyer1950
Recommend Dealer
Yes
Employees Worked With
Rob
Feb 20, 2020 -

EchoPark Automotive Charlotte responded

We're happy you found our staff to be so supportive during your experience here at EchoPark Automotive Charlotte. The car buying experience can be stressful, it is our goal to help make that process as easy and painless as possible. Thank you for such a high rating. Have a great day!

February 11, 2020

Pleasant Shopping Experience I really enjoyed the "no-hassle" approach to car shopping here. George Harris was super friendly and helpful. He answered all my questions and offer More

by Louis B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Harris
Feb 12, 2020 -

EchoPark Automotive Charlotte responded

Louis , thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

February 05, 2020

Painless Car Buying As with any car purchase experience, I dreaded the process. After doing my research for months, I decided to go to EchoPark. I am glad I did. My car w More

by anneaconda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamaur Baker
Feb 07, 2020 -

EchoPark Automotive Charlotte responded

Thank you for telling us your story! We find that frequently, EchoPark is able to help our guests reduce or get out of a negative equity situation thanks to our pricing. We are thrilled to hear you had such a great experience with us and Jamaur was so helpful. Thank you so much for your high rating and recommendation!

January 29, 2020

No pressure and easy buying experience Jamar and TJ were really helpful in buying my Acura TLX. The price was the best around Charlotte and they made it super easy to buy. More

by Scott75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamar, TJ
Jan 31, 2020 -

EchoPark Automotive Charlotte responded

Scott, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 27, 2020

Awesome all around! We had a wonderful experience at EchoPark. George Harris did a great job. I felt he was honest and not pushy at all. We will definitely be back. More

by Bobbie B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Harris
Jan 28, 2020 -

EchoPark Automotive Charlotte responded

Bobbie, its awesome to hear you enjoyed your time with George and with us a EchoPark! We love getting feedback and will certainly let George know what a great job he did. Thank you and have a wonderful day!

January 26, 2020

The best-easiest car deal we have ever experienced. Ask for Jamar Boyd, he's very nice, very thorough, very knowledgeable and we will go back for sure. More

by anlam1977
Recommend Dealer
Yes
Employees Worked With
Jamar Boyd