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EchoPark Automotive Birmingham - Service Center

Birmingham, AL

4.9
968 Reviews

968 Reviews of EchoPark Automotive Birmingham - Service Center

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December 15, 2021

Jon was Amazing! He made our car buying process a breeze. Quickest and easiest buying process ever. HIGHLY RECOMMEND More

by camdenh5424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2021

This was by far the best experience I’ve ever had buying a vehicle. Everyone was so helpful! More

by Vickimoon46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fattah Q. Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kate DeCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

EchoPark Automotive Birmingham responded

We are so pleased you enjoyed your visit to EchoPark Automotive Birmingham!

December 14, 2021

Very easy to work with! Process was simple and straight forward. Would definitely by here again. More

by Delvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fattah Q. Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2021 -

EchoPark Automotive Birmingham responded

Hi Delvin, we are very happy to have provided you with such a positive experience!

December 13, 2021

I would highly recommend John as you next car salesperson, he is very personable, professional and knowledgeable ! The experience at Echopark Automotive was positive in all aspects More

by jeanine h
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

EchoPark Automotive Birmingham responded

We strive to give all of our guests the best experience possible and are so happy that you found EchoPark Birmingham to live up to that promise! Thank you Jeanine!

December 13, 2021

My experience at echopark was a pleasant experience overall. Jon was extremely friendly, polite, and helpful. I would recommend working with Jon to anyone. More

by Meagan.heilman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

EchoPark Automotive Birmingham responded

Thank you for the 5 stars! We are so happy you had a great experience with Jon!

December 11, 2021

Absolutely the best buying experience I have ever had. Nice friendly staff with excellent customer service. Explained buying advantages up front. Jon was excellent! More

by Jhosey14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

EchoPark Automotive Birmingham responded

Thank you for the great review! We are so happy that we could provide an excellent experience for you!

December 11, 2021

Mr. Shoemaker was very friendly and helpful! When buying my son first car he was helpful in any and all questions that I had I would like to say it was a wonderful experience!!! Thank you Mr. Shoemaker!!!!! More

by 30aquarneka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianne Steward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Wright
Dec 13, 2021 -

EchoPark Automotive Birmingham responded

We are so happy that we could give you and your son a great car buying experience! Thank you!

December 10, 2021

Such a great car buying experience! Took no time to appraise my trade and worked hard to negotiate the terms I wanted. Would highly recommend to anyone in the market. More

by ABennett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fattah Q. Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

EchoPark Automotive Birmingham responded

We take pride on making things quick and easy for our guests and are so happy you had a great visit with us here at EchoPark Birmingham!

December 10, 2021

Jon is very easy going, explanatory, and kind. He took care of me and made the process smooth and quick. I appreciate the entire team! Love it! More

by dr_estes
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

EchoPark Automotive Birmingham responded

Smooth and quick are exactly how we like to do things around here at EchoPark! Thank Dr. Estes for a great review!

December 08, 2021

Fattah made the experience enjoyable from A-Z! I would highly recommend EchoPark & Fattah to anyone looking for a great car buying experience. More

by Drmaeganrenee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fattah Q. Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

EchoPark Automotive Birmingham responded

Happy to know that Fattah was able to provide a great buying experience for you! Thank you for the recommendation and sharing your feedback!

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