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EchoPark Automotive Birmingham - Service Center

Birmingham, AL

4.9
1,114 Reviews

1,114 Reviews of EchoPark Automotive Birmingham - Service Center

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May 31, 2022

Is was a great experience! Had vehicle shipped from Georgia and my only risk Was $253. I have 7 days to Return if I don’t like the truck! Great customer service More

by ted.townley.b17t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonard Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

ted.townley.b17t responded

https://www.dealerrater.com/consumer/account/reviews#help

May 31, 2022 -

ted.townley.b17t responded

Thanks!!

May 30, 2022

The experience here was great and I would absolutely come back to find a car for myself. More

by Maxhryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

EchoPark Automotive Birmingham responded

Maxhryan, thank you again for taking the time to let us know how we did. We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 30, 2022

Keith was very helpful and courteous during our visit to EchoPark Automotive. Keith and the lady in the finance department work very hard together to process a deal that we felt very comfortable with. More

by derrellm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate DeCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

EchoPark Automotive Birmingham responded

Derrellm, we're happy you found our staff to be so supportive during your experience here at EchoPark Automotive Birmingham. Thanks again for leaving such a great response, have a great day!

May 27, 2022

We had such a wonderful experience! Blake was extremely helpful and kind. Thank you so much for helping us get our new car!! More

by NIKKIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Brasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2022 -

EchoPark Automotive Birmingham responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Nikkia, thanks for your praise and kind comments about our team.

May 22, 2022

Blake was jam up! The whole dealership was awesome! Great experience! Top of the line! More

by Satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianne Steward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Brasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2022 -

Satisfied responded

Thank you!

May 24, 2022 -

EchoPark Automotive Birmingham responded

Satisfied, thank you for your kind review; we are happy to pass along your comments to the team here at EchoPark Automotive Birmingham! We are always more than happy to assist you if anything else comes up. Take care!

May 21, 2022

My experience with Mr. Keith Robey at Echo Park has truly been a wonderful experience. He has been friendly and courtesy the entire time and very knowledgeable. Great custo More

by chaundre21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

EchoPark Automotive Birmingham responded

Chaundre21, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 19, 2022

Great customer service! Listened to my needs. Meet my expectations. Very responsive and knowledgeable. Awesome! More

by Collinssv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fattah Q. Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

EchoPark Automotive Birmingham responded

Collinssv, we are so happy to read such a great review about EchoPark Automotive Birmingham! We hope to be of service to you again in the future. Best wishes, EchoPark Automotive Birmingham

May 19, 2022

Fattah is AMAZING! !! The process was so quick and easy! Would recommend to anyone looking to purchase a vehicle!! More

by Kennedy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fattah Q. Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

EchoPark Automotive Birmingham responded

Kennedy, thank you for your kind review; we are happy to pass along your comments to the team here at EchoPark Automotive Birmingham! Until the next time we meet, take care!

May 18, 2022

Excellent service, knowledgeable about my vehicle. Fattah came in on his off day to satisfy my needs. I will definitely recommend him and Echopark to family and friends. My contract inclusions were e More

by Adriamsdee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fattah Q. Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

EchoPark Automotive Birmingham responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

May 17, 2022

Very courteous polite I was impressed by politeness we received…Keith really helped us in making our decision and the whole staff worked together to get us what we needed. We are pleased with the decision More

by Jenniferbryant1121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsey Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

EchoPark Automotive Birmingham responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

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