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EchoPark Automotive Birmingham - Service Center

Birmingham, AL

4.9
968 Reviews

968 Reviews of EchoPark Automotive Birmingham - Service Center

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March 15, 2022

Fattah was wonderful and so very helpful…. Will definitely be recommending him to my friends. More

by Ebonyier84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fattah Q. Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2022

The experience was amazing! ! Eddie was great to work with and made the process quick and easy!! More

by melissam77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsey Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2022

Buying experience was good sales person was not pushy and gave me and my family privacy.Finance coach Chelsea was great with assisting in information More

by Carlin43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsey Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robey william
March 14, 2022

I had an wonderful experience with Keith , great sense of humor, he’s very patient, answered every question with no hesitation also very respectful… he helped me walk away with the car I truly desired More

by Chynna0626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate DeCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2022

Great experience! Josh was helpful, direct and knowledgeable about the inventory and the trade in process. He answered all of our questions and guided is through the e More

by dare.meeks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Posey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

dare.meeks responded

Great experience!

March 14, 2022

Josh was easy to work with. Very informative. Would recommend him to help you with your next car purchase. More

by mandidp71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Posey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2022

Customer service was good, however our vehicle had been cleaned with harsh chemicals and everything was sticky and smeared. We had to do a deep clean when we got home. Also our tank was almost on E when we More

by jmbradford19
Recommend Dealer
Yes
Employees Worked With
Eddie Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2022

Very great customer service. Wide range of vehicles. Quick and easy process, would most definitely recommend. More

by Jennifer Taylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2022

After seeing ads for Echo Park on Facebook I visited the Birmingham location. I was greeted by Keith who was very efficient, even though he told me he is a fairly new employee. He helped me narrow my search More

by Mcoxjd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

Mcoxjd responded

Loved my experience!

Mar 12, 2022 -

Mcoxjd responded

Highly recommend Keith and Echo Park if you're in the market for a late model gently used automobile.

March 12, 2022

Everyone there was very nice it just took longer than I expected to wished it could’ve brought the payments down lower than what it turned out to be More

by Kathyclanton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsey Shea
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Neals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Wright
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