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EchoPark Automotive Birmingham - Service Center

Birmingham, AL

4.9
971 Reviews

971 Reviews of EchoPark Automotive Birmingham - Service Center

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September 05, 2022

Keith was so helpful and easy to work with. He made the whole experience fantastic! I highly recommend Echo park and Keith! More

by erin.hilliard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

EchoPark Automotive Birmingham responded

Erin.hilliard, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

September 03, 2022

Great experience. We sold our car for exactly what was offered in under an hour. . More

by Paibai89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

EchoPark Automotive Birmingham responded

We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!

September 03, 2022

Josh has been absolutely great. He was very knowledgeable, very helpful, and had a positive attitude every time we talked. More

by Reeves70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Posey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

EchoPark Automotive Birmingham responded

Reeves70, thank you for your kind review; we are happy to pass along your comments to the team here at EchoPark Automotive Birmingham!

September 02, 2022

Have dealt with this local dealership on numerous occasions always pleasant and courteous and the hot chocolate is great as well. More

by alsz71
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

EchoPark Automotive Birmingham responded

Alsz71, your satisfaction is our top priority. We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 02, 2022

personable, intentional, good listener, customer’s interest in mind. Did not force a deal or operate selfishly More

by j_wil9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsey
Sep 04, 2022 -

EchoPark Automotive Birmingham responded

Hello J_wil9, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 01, 2022

Josh was super friendly! Went out of his way to make sure I was happy with my car! Will definitely come back again! More

by Haleyehinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Posey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2022 -

EchoPark Automotive Birmingham responded

Hi Haleyehinson, thank you for taking the time to leave a review for us at EchoPark Automotive Birmingham. We're happy we could meet your expectations! We can't wait to see you again, have a great day.

August 31, 2022

Smooth transaction… came into the lot with an idea of what type of car I needed and Keith helped me narrow down my search and guided me through the process. All my questions were answered and staff was More

by WestonP7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2022

The atmosphere was so welcoming when I first walked in, I knew I’d have a good experience. Robert was very professional, he created me, and from that point forward, he lead me into purchasing my beautiful ve More

by Nell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianne Steward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Neals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

EchoPark Automotive Birmingham responded

Nell, thank you for your kind review; we are happy to pass along your comments to the team here at EchoPark Automotive Birmingham! Until the next time we meet, take care!

August 27, 2022

Clean, friendly, efficient, and fair. They have quality vehicles with clean car faxes. Would recommend! More

by lporter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Posey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

EchoPark Automotive Birmingham responded

Hi Lporter, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have a great day!

August 27, 2022

Keith was so incredibly helpful in my car purchase! He provided updates and was very clear on the process making it smooth and easy. More

by averyskampwerth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

EchoPark Automotive Birmingham responded

Averyskampwerth, we strive for 100% satisfaction, and it is great to see you had such a positive experience at EchoPark Automotive Birmingham.

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