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EchoPark Automotive Birmingham - Service Center

Birmingham, AL

4.9
971 Reviews

971 Reviews of EchoPark Automotive Birmingham - Service Center

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October 01, 2022

Simply “Awesome” Experience. There is no haggle and no requirement to purchase any additional dealer items. More

by theo_owens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate DeCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

EchoPark Automotive Birmingham responded

Thank you, Theo, for the great review. We pride ourselves in providing a great guest experience that makes things simple and efficient for every guest.

October 01, 2022

I highly recommend Keith… very knowledgeable and goes the extra mile to make the deal! Was great to work with! Will definitely buy from Keith again! More

by Jclark1786
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsey Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

EchoPark Automotive Birmingham responded

So glad you found ‘The One’ at EchoPark. We appreciate you telling our future guests about your great experience with us!

September 28, 2022

Simple and straightforward process that didn’t feel pushy, just helpful. Great offer on my trade-in More

by Adjusterpro85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

EchoPark Automotive Birmingham responded

Thanks for all the stars and the review! We strive for a great guest experience and are glad we were able to deliver. Happy driving!

September 24, 2022

I had an awesome car shopping experience with Keith, Chelsea & Kate. I felt comfortable and relaxed during my visit. They provided me with all the information I needed to make the best decision for my s More

by Bmize623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate DeCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsey Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

EchoPark Automotive Birmingham responded

Bmize623, we are so happy to read such a great review about EchoPark Automotive Birmingham! Please don't hesitate to reach out to us if there's anything more we can do!

September 24, 2022

We originally came to buy a car for our 16 year old. There were so many cars we liked walking around. Keith made the experience of buying her a car so easy that I decided to go back and get a car too! T More

by April
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

EchoPark Automotive Birmingham responded

April, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at EchoPark Automotive Birmingham!

September 23, 2022

They were overall great! They got the car I was looking at in the price range I needed it to be in. Great personality and service More

by Hdeavers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Posey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Hdeavers responded

I will recommend them to someone else buying a vehicle in the future!

Sep 27, 2022 -

EchoPark Automotive Birmingham responded

Hdeavers, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us!

September 22, 2022

Friendly, considerate service. I would recommend this dealership to a friend. Fair pricing as well. More

by Blazer3318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2022 -

EchoPark Automotive Birmingham responded

Blazer3318, thank you for the high star rating! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at EchoPark Automotive Birmingham!

September 21, 2022

Keith Robey was very knowledgeable and great to work with. He covered all aspects of the buying/trading process and made the whole experience very pleasant. The dealership was very nice and clean and t More

by zane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

EchoPark Automotive Birmingham responded

We appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

September 20, 2022

EchoPark has a great staff. Great service. They stayed late until everything was done and were kind and attentive throughout the whole process. More

by gretchennicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramle South
Sep 22, 2022 -

EchoPark Automotive Birmingham responded

Gretchennicole, thank you for your kind review; we are happy to pass along your comments to the team here at EchoPark Automotive Birmingham! We hope you have a great day!

September 19, 2022

Keith was wonderful for my first new car purchase! He explained and went through everything with me regarding the test drive all the way through the complete purchase. Thank you so much EchoPark Birmi More

by Skyates0727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsey Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

EchoPark Automotive Birmingham responded

Skyates0727, we are so happy to read such a great review about EchoPark Automotive Birmingham! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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