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EchoPark Automotive Birmingham - Service Center

Birmingham, AL

4.9
971 Reviews

971 Reviews of EchoPark Automotive Birmingham - Service Center

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October 24, 2022

My husband and I have very busy jobs, leaving us little time to car shop. Keith Robey spent months diligently searching to find us the exact vehicle we were looking for and financing terms that beat our ex More

by ccoley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

EchoPark Automotive Birmingham responded

Thank you, ccoley, for sharing your experience with everyone. Our experience guides are on your side to find the right vehicle and terms. We appreciate you taking the time to give us a review and for all the stars!

October 22, 2022

Echo Park located in Irondale, AL is a great place with a friendly and welcoming environment. Everything here is convenient & easy. More

by Mariemonk004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

EchoPark Automotive Birmingham responded

Mariemonk004, thank you for sharing your experience with everyone. We strive daily to ensure every guest has a very smooth car buying experience. We are glad we were able to deliver on our promise.

October 17, 2022

Great dealership and Keith did a fantastic job on our purchase - easy to work with and made the process as painless as possible. A breath of fresh air! More

by Bryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

EchoPark Automotive Birmingham responded

Thank you for sharing your car buying experience with everyone! We work hard every day to ensure a pressure-free, no-haggle experience for every guest and are glad we could deliver on our promise. Thanks again and have a great day!

October 15, 2022

This was super easy! Keith was awesome to work with he made the process super simple and explained everything. He made us feel so comfortable and helped assure us we were More

by mmorga13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2022 -

mmorga13 responded

Thank you for everything!! it was amazing!

Oct 18, 2022 -

EchoPark Automotive Birmingham responded

So glad you found the right vehicle at the right price at EchoPark Birmingham. We appreciate you telling our future guests about your great experience with us!

October 14, 2022

They made sure that I had several options to choose from for what I was willing to pay. They were very friendly and Keith put it all out on the table for what I am to expect. He made sure I was satisfied an More

by LaLa new car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianne Steward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

EchoPark Automotive Birmingham responded

Thank you for letting everyone know how we conduct the sales process, Being transparent with everything is one of our core values and we are glad we were able to give you a great experience. Please reach out if there is anything else we can do!

October 10, 2022

My salesman Keith Robey was excellent. He was knowledgeable about both the car and the financing. Keith made the buying experience easy and exceeded my expectations. I would recommend this More

by carmenbusby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

EchoPark Automotive Birmingham responded

Carmenbusby, thank you for taking the time to recognize one of the members of our great staff. We emphasize customer care and are glad we were able to help you in the stressful car buying process. Have a great day!

October 08, 2022

Everyone was so nice! !! The most pleasant people to work with. Keith, Brianne, and Josh did such a great job accommodating us & our needs. I hope I don’t need a new car in More

by ezaiontz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianne Steward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Posey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

EchoPark Automotive Birmingham responded

We appreciate you sharing your experience with everyone. We work hard every day to ensure a great guest experience and are glad to know we succeeded in helping you find the right vehicle. Have a great day!

October 06, 2022

Great dealership with amazing prices. The person who helped me was very helpful and helped me find exactly what I was looking for! More

by JG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

EchoPark Automotive Birmingham responded

JG, thanks for sharing your experience with EchoPark Automotive Birmingham. We work every day to make sure each guest leaves with a great car at a great price and a good feeling. Have a great day!

October 03, 2022

This place is awesome and Keith is the best salesman I’ve ever dealt with!! More

by shadowyates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith
Oct 07, 2022 -

EchoPark Automotive Birmingham responded

We really appreciate you taking the time to give us a great review and to recognize a member of our staff! Please don't hesitate to reach out if there is anything else we can do. Have a fantastic day!

October 01, 2022

Awesome service! Very informative and knowledgeable. Will definitely refer to my friends and family members. More

by Brittwarren688
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate DeCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Posey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

EchoPark Automotive Birmingham responded

We strive for 100% satisfaction for our guests and are glad we were able to exceed your expectations. Thank you for the wonderful review and future referrals.

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