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EchoPark Automotive Birmingham - Service Center

Birmingham, AL

4.9
971 Reviews

971 Reviews of EchoPark Automotive Birmingham - Service Center

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November 11, 2022

We were in desperate need for another car. Since our first experience with Keith was great, we chose him to find us a car. He is so kind and patient with the older generation. We never felt More

by mimikrista
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

EchoPark Automotive Birmingham responded

We love to see repeat guests, so thanks for your business and for the wonderful review. We will be sure to pass along the compliments to the team at EchoPark Automotive Birmingham.

November 09, 2022

Sales agent was very informative and helpful. Dealership was clean and have great inventory. Pleasant experience More

by Artishaygood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianne Steward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2022 -

EchoPark Automotive Birmingham responded

We’re really feeling the love right now. Thank you so much for leaving this wonderful review.

November 08, 2022

Very friendly! Made the car buying experience easy if I ever need another car I will come back! More

by daltonbirch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsey Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

EchoPark Automotive Birmingham responded

Thank you, daltonbirch, for your feedback. Our Experience Guides try to make everything as easy as possible for each guest. We really appreciate the great review and all the stars!

November 07, 2022

Very pleased with the vehicle I found. Thrilled with the trade in value they offered me. Overall good experience. More

by allenmarchino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

EchoPark Automotive Birmingham responded

Thank you for the great review, allenmarchino! We pride ourselves on transparency in both the sale and the potential trade vehicle. Please let us know if you need anything after the sale.

November 07, 2022

Keith & team were great to work with. Very responsive and quickly answered questions. Vehicle condition was really good for the year. More

by mgreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianne Steward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

EchoPark Automotive Birmingham responded

mgreen, thank you for sharing your experience with our future guests. We make the entire buying process transparent so our guest can make the most informed decision. Please let us know if there is anything else you need.

November 05, 2022

Keith was amazing! He helped me get an awesome deal on a 2021 Mustang! I went in looking for an SUV and ended up leaving with the car I’ve always wanted. He’s awesome! More

by chuffman8675209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

EchoPark Automotive Birmingham responded

Your review is proof that our guests leave happier. We can’t wait to tell the team at EchoPark Automotive Birmingham they made your day.

November 02, 2022

Great place! The staff is professional and the place is clean. Would recommend to others. More

by astegall78277
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate DeCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsey Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

EchoPark Automotive Birmingham responded

Thank you for the comments and the recommendation. We look forward to helping you in the future!

October 31, 2022

It was a great experience and it was my first time ever visiting this dealership. More

by javierzavala1215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

EchoPark Automotive Birmingham responded

Hi, Javierzavala1215 we are 100% devoted to a great guest experience and we are so happy to read such a great review about EchoPark Automotive Birmingham!

October 31, 2022

Keith was incredibly helpful with my car purchase! I selected a car I really liked, but wasn’t sure I could afford. Keith worked with me and the dealership to get the best deal at a great rate! He was More

by Jah0149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

EchoPark Automotive Birmingham responded

We call this a win-win; a happy guest AND a great review! Thanks so much for sharing your experience with our future guests. Tell your car we said hi, and don’t hesitate to call or stop by if you need us.

October 30, 2022

They have good customer service and I found a nice car at a good price More

by TeriO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

EchoPark Automotive Birmingham responded

TeriO, thank you for taking the time to let everyone know about your experience at EchoPark Automotive Birmingham and all the stars!

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