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EchoPark Automotive Birmingham - Service Center

Birmingham, AL

4.9
971 Reviews

971 Reviews of EchoPark Automotive Birmingham - Service Center

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January 06, 2023

Keith was a great salesman and helped me with everything I needed. I am happy with my purchase. More

by jayla
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2023 -

EchoPark Automotive Birmingham responded

So glad you found ‘The One’ at EchoPark. We appreciate you telling our future guests about your great experience with us!

January 05, 2023

Keith was extremely informative and helpful. Made my first time buying a car a breeze! I would definitely shop here again. More

by joshuatilllman21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Robey
Jan 07, 2023 -

EchoPark Automotive Birmingham responded

We love playing matchmaker – so glad we could help you find your dream car.

January 05, 2023

Loved the environment. Staff was super friendly. Made sure to listen to my needs and give me the best deal possible. More

by Patriciacolon66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2023 -

EchoPark Automotive Birmingham responded

This is what our Experience Guides live for – seeing a guest so happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.

January 04, 2023

quick, efficient, very knowledgeable, explained in detail all warranties, filled tank with gas, and had the car freshened up. Keith is very professional and personable. More

by pbarnes1
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Chelsey Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianne Steward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

pbarnes1 responded

quick, efficient, very knowledgeable, explained in detail all warranties, filled tank with gas, and had the car freshened up. Keith is very professional and personable.

Jan 04, 2023 -

pbarnes1 responded

quick, efficient, very knowledgeable, explained in detail all warranties, filled tank with gas, and had the car freshened up. Keith is very professional and personable.

Jan 06, 2023 -

EchoPark Automotive Birmingham responded

This is what our Experience Guides live for – seeing a guest so happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.

December 30, 2022

Keith is an exceptional salesman! He ensured we knew the history and perks of each car, and showed so much patience throughout the process. Keith stayed in contact during the process More

by diandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

EchoPark Automotive Birmingham responded

We’re really feeling the love right now. Thank you so much for leaving this wonderful review.

December 30, 2022

Keith was great! Super supportive and didn’t disappoint with finding me the right car within my budget. More

by AndrewG0831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

EchoPark Automotive Birmingham responded

So glad you found ‘The One’ at EchoPark. We appreciate you telling our future guests about your great experience with us!

December 30, 2022

Keith and everyone was a pleasure to deal with. I will definitely buy again from here. More

by Dmitchell0693
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate DeCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

EchoPark Automotive Birmingham responded

This is what our Experience Guides live for – seeing a guest so happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.

December 29, 2022

We enjoyed the buying experience. Low pressure and clear communication throughout. Knowledgeable and helpful staff. More

by Chris N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

EchoPark Automotive Birmingham responded

Wishing you and your car all the happiness this holiday season. Signed, your friends at EchoPark.

December 29, 2022

Excellent help, knowledgeable staff and willing to work within our budget. Simple process and we’re very satisfied. More

by Hannahburleson02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Robey
Dec 31, 2022 -

EchoPark Automotive Birmingham responded

We call this a win-win; a happy guest AND a great review! Thanks so much for sharing your thoughts.

December 28, 2022

Keith is wonderful, understanding & patient. I’m amazed at the dealerships inability to accept a military power of attorney. It was a very frustrating situation as I drove 5 hours (and had a 5 h More

by Cathryne Smith
Recommend Dealer
No
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

EchoPark Automotive Birmingham responded

Looks like we didn’t meet expectations. Thank you for leaving this review so we can make improvements.

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