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EchoPark Automotive Birmingham - Service Center

Birmingham, AL

4.9
971 Reviews

971 Reviews of EchoPark Automotive Birmingham - Service Center

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January 22, 2023

This car buying experience was a very friendly and hassle free one. I can recommend this dealership. More

by Mac
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

EchoPark Automotive Birmingham responded

Mac, thanks for taking the time to leave a review and for all the stars!

January 20, 2023

After what seemed like the longest search for what I wanted, Keith at EchoPark worked so diligently to help me find exactly what I had been searching for. If I could give Keith 10 stars, I absolutely wo More

by Sidney Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianne Steward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2023 -

EchoPark Automotive Birmingham responded

This is what our Experience Guides live for – seeing a guest so happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.

January 20, 2023

Keith was a fantastic guide through the dreaded experience of buying my first car (woo!) after years of living in a big city without need for a car. I was skeptical and wary going into this process More

by taylor
Recommend Dealer
Yes
Employees Worked With
Chelsey Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianne Steward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2023 -

EchoPark Automotive Birmingham responded

Hi, Taylor we’re 100% devoted to making you happy, and we’re so glad to read such a great review about EchoPark Automotive Birmingham!

January 15, 2023

Helped us with our new vehicle purchase. Very kind and professional . Would recommend to anyone More

by Mthrash0988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

EchoPark Automotive Birmingham responded

We call this a win-win; a happy guest AND a great review! Thanks so much for sharing your thoughts.

January 14, 2023

Extremely helpful in showing me inventory as well as helping me trade in my used vehicle. Very knowledgeable about what was in stock and helping me find what I was looking for. More

by cbs0044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianne Steward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

EchoPark Automotive Birmingham responded

Hi, Cbs0044 we’re 100% devoted to making you happy, and we’re so pleased to read such a great review about EchoPark Automotive Birmingham!

January 14, 2023

Keith was very helpful, friendly and pleasant to deal with. He addressed all of my questions and concerns. More

by dohna66
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

EchoPark Automotive Birmingham responded

Tell your car we said hi, and don’t hesitate to call or stop by if you need us.

January 11, 2023

Keith did an outstanding job making this deal happen. My wife and I appreciate his attention to detail. More

by Sharneylogan
Workmanship
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Brasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

EchoPark Automotive Birmingham responded

We call this a win-win; a happy guest AND a great review! Thanks so much for sharing your thoughts.

January 07, 2023

Staff was very nice and helped us in every way get the best deal possible! More

by Sheilat8144
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Leonard Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

EchoPark Automotive Birmingham responded

This isn’t bye forever, only bye for now. Give us a shout if you need anything else from us. (Or at least wave as you drive by.)

January 06, 2023

It was the most pleasant time we have looking for the car I really wanted . I wished we had known about you guys a lot sooner it would saved a lot stress ! Thank you so much Keith for your kindness and expl More

by janicesimmons94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsey Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

EchoPark Automotive Birmingham responded

This is what our Experience Guides live for – seeing a guest so happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.

Jan 11, 2023 -

janicesimmons94 responded

My email is janicesimmons94@gmail.com ! Have a Blessed day loving my car !

January 06, 2023

I had a great experience with EchoPark and my guide, Keith! He was prompt at responding and was in my corner throughout the entire process of buying my car as well as selling my old one. I enjoyed this More

by Elisabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

EchoPark Automotive Birmingham responded

Hi, Elisabeth we’re 100% devoted to making you happy and we’re so pleased to read such a great review about EchoPark Automotive Birmingham!

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