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EchoPark Automotive Birmingham - Service Center

Birmingham, AL

4.9
971 Reviews

971 Reviews of EchoPark Automotive Birmingham - Service Center

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March 03, 2023

Very good experience, no pressure and quick compared to normal dealers. Gave me an amazing price for my trade and everyone was extremely helpful. Highly recommend! More

by christo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fattah Q. Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsey Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Matkosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

EchoPark Automotive Birmingham responded

We’re really feeling the love right now. Thank you so much for leaving this wonderful review.

March 03, 2023

They were very courteous and knowledgeable. I went a few times before I found the right one. There’s a lot to pick from More

by Sjsimm4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

EchoPark Automotive Birmingham responded

So glad you found ‘The One’ at EchoPark. We appreciate you telling our future guests about your great experience with us!

March 02, 2023

Very professional, genuine, willing to work with you to get you in the car you want More

by cherokee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianne Steward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Matkosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

EchoPark Automotive Birmingham responded

So glad you found ‘The One’ at EchoPark. We appreciate you telling our future guests about your great experience with us!

February 27, 2023

Keith Robey is courteous , friendly, and genuinely a nice person. They made an online offer and stuck to it. Lauren stayed in communication with me. Absolutely no pressure. I can’t say enough about what a g More

by Fluffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Wilson
Mar 02, 2023 -

EchoPark Automotive Birmingham responded

Happiness is what we do, so thank you! And if there’s anything else we can do, let us know.

February 26, 2023

The service here is magnificent! Keith was my sales guy and he was awesome. He was was so patient and so kind. He walked us through the whole process and help us get what we wanted. More

by lrobertson188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsey Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

EchoPark Automotive Birmingham responded

Your review is proof that our guests leave happier. We can’t wait to tell the team at EchoPark Automotive Birmingham they made your day.

February 24, 2023

Excellent Guy! Very knowledgeable and courteous. Will return in the future. The coffee machine is pretty good as well. Need caffeine when buying a vehicle. Lol More

by phillip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

EchoPark Automotive Birmingham responded

This isn’t bye forever, only bye for now. Give us a shout if you need anything else from us. (Or at least wave as you drive by.)

February 23, 2023

I had a great and wonderful experience today. It was easy to get my new car today More

by Tippy2226
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamaine White
Feb 25, 2023 -

EchoPark Automotive Birmingham responded

Tell your car we said hi, and don’t hesitate to call or stop by if you need us.

February 23, 2023

Super friendly and nice! Great prices and no pressure purchasing. I would recommend to family and friends. More

by Cortney Cagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsey Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Matkosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2023 -

EchoPark Automotive Birmingham responded

This is what our Experience Guides live for – seeing a guest so happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.

February 20, 2023

Keith was very patient and helpful! Thanks so much. Great place to car shop and buy with kids in tow. More

by Lsaayn
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

EchoPark Automotive Birmingham responded

We call this a win-win; a happy guest AND a great review! Thanks so much for sharing your thoughts.

February 19, 2023

Keith was great. He was very patient, and did a great job of explaining all of our options! More

by acalvert
Recommend Dealer
Yes
Employees Worked With
Kate DeCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

EchoPark Automotive Birmingham responded

Hi, Acalvert we’re 100% devoted to making you happy, and we’re so happy to read such a great review about EchoPark Automotive Birmingham!

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