Back

EchoPark Automotive Birmingham - Service Center

Birmingham, AL

4.9
971 Reviews

971 Reviews of EchoPark Automotive Birmingham - Service Center

Sort by
March 31, 2023

The best and great customer service very helpful and they walk you through everything step by step More

by DariusHG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianne Steward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

EchoPark Automotive Birmingham responded

We call this a win-win; a happy guest AND a great review! Thanks so much for sharing your thoughts.

March 30, 2023

The entire process was amazing. I have never had a process move so fast and easy. All the staff I worked with was great. More

by olivia pearcey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David, Kate, Alex
Apr 03, 2023 -

EchoPark Automotive Birmingham responded

We’re really feeling the love right now. Thank you so much for leaving this wonderful review.

March 30, 2023

The dealer ship was very nice and welcoming, Keith did a wonderful job assisting me with my first car purchase! Thank You! More

by aniyalanelle
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

EchoPark Automotive Birmingham responded

We call this a win-win; a happy guest AND a great review! Thanks so much for sharing your thoughts.

March 27, 2023

A very good car buying experience! Everything was straight forward without haggling and mysterious fees. Our experience manager was friendly and helpful! The car was priced well, and t More

by cyoungson
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

EchoPark Automotive Birmingham responded

This is what our Experience Guides live for – seeing a guest so happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.

March 26, 2023

Easy to work with good options Wonderful experience to purchase a very nice SUV today More

by Walker.poppapete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate DeCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

EchoPark Automotive Birmingham responded

Hi, Walker.poppapete we’re 100% devoted to making you happy, and we’re so happy to read such a great review about EchoPark Automotive Birmingham!

March 23, 2023

Keith Robey is very personable and really connects with the customer. The whole process went very smooth, from the time I showed up til the time I left. The only reason I didn’t give a five star on EchoP More

by jamiebrown0620
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brianne Steward
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2023 -

EchoPark Automotive Birmingham responded

So glad you found ‘The One’ at EchoPark. We appreciate you telling our future guests about your great experience with us!

Mar 31, 2023 -

jamiebrown0620 responded

👍🏼

March 23, 2023

A surprisingly excellent used car dealership. I went inside to view a 2014 Honda Accord, and I was greeted warmly by EchoPark salesman, Keith Robey. He answered many questions concerning the vehi More

by love864
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

EchoPark Automotive Birmingham responded

Your review is proof that our guests leave happier. We can’t wait to tell the team at EchoPark Automotive Birmingham they made your day.

March 21, 2023

10/10 experience! Would definitely recommend to friends and family! Keith made the process so easy and he is so friendly! More

by katlynng1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

EchoPark Automotive Birmingham responded

This is what our Experience Guides live for – seeing a guest so happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.

March 17, 2023

I like the no hassle process and working with me on getting a car. This was my first time in almost twelve years since buying a car. More

by phillipgray13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Robey
Mar 19, 2023 -

EchoPark Automotive Birmingham responded

We’re here for you in any season, so don’t hesitate to reach out if you need us.

March 17, 2023

The cars were as shown on the website, and everyone was very willing to help and answer questions. Great experience overall. More

by Virginia S.
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

EchoPark Automotive Birmingham responded

Warmer temps, a new-to-you car and a great review for us – sounds like a springtime win-win for all of us.

...
48
...