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EchoPark Automotive Birmingham - Service Center

Birmingham, AL

4.9
971 Reviews

971 Reviews of EchoPark Automotive Birmingham - Service Center

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April 20, 2023

Going great and faster than expected. Great customer service and very responsive. Will buy here again. More

by josephnolin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2023

It is well-designed, open and bright. The team is friendly even though they are VERY busy! More

by Spoiledrottencotton
Recommend Dealer
Yes
Employees Worked With
Chelsey Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2023

Great service, Great customer service, Great business. Keith was the best. He kept us informed throughout the process More

by Normae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2023

Keith helped us during our recent visit to EchoPark and exceeded all expectations! He was incredibly informative about the whole process, answered all our questions with kindness, knowledge, and patience. More

by Eloggins14
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianne Steward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2023

We had a great experience working with Connor Matkosky while buying our new car this week. He’s an very acknowledgeable and professional salesman. More

by James Trimm
Recommend Dealer
Yes
Employees Worked With
Connor Matkosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2023

Easy, fast and professional experience. Very welcoming facility and friendly customer service. Glad we chose to purchase here! More

by Brooke.dcpc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsey Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2023

Keith is an amazing sales person! He looked at every single car we looked at! Would recommend him to anyone More

by Zacharymclain138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2023

Great experience. Very easy process. Keith was very helpful and great to work with. Would highly recommend. More

by Sholston
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2023

Everyone was kind and patient. I never felt rushed or coerced. It was a pleasant experience. More

by Wren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

EchoPark Automotive Birmingham responded

We’re really feeling the love right now. Thank you so much for leaving this wonderful review.

April 01, 2023

Very knowledgeable with all aspects of the purchasing process, he answered all question with personal knowledge. Thank you for the great experience. More

by Sheri Polzin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Robey
Apr 05, 2023 -

EchoPark Automotive Birmingham responded

Thank you for the kind words. Happiness is what we do, so thank you! And if there’s anything else we can do, let us know.

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