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EchoPark Automotive Birmingham - Service Center

Birmingham, AL

4.9
968 Reviews

968 Reviews of EchoPark Automotive Birmingham - Service Center

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April 01, 2024

Heather McCollum was great got me in and out as fast as possible even sent me a picture of herself so I'd know who I was meeting when I picked up the car. The SUV was in great condition as advertised. More

by leslie t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather McCollum
April 01, 2024

Omg! This has been the best experience. Not like any car dealership experience I have ever had. It is so relaxed and straight forward. More

by Shonay168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Watkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2024

Connor helped us get in and out so quick! Give this man a raise right now! More

by Cvet113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Matkosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

EchoPark is amazing! We managed to find a great vehicle that was less than bluebook value. The employees are very professional and easy going, definitely customers comes More

by Emilysmommy2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate DeCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathon Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

Keith was fast quick excellent costumer service very patient highly professional and I would recommend him to anyone More

by Latrice Kynard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsey Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

I love how you can walk the lot and see all the cats without being swarmed by salespeople!! Also the "no haggle, price is what it is" helped me keep my anxiety in check!! More

by ccole68
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chelsey Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

John was wonderful and he made my car buying experience wonderful, Everyone was also nice at Echopark the entire staff, it was moments that could’ve been better positioned but the overall experience was gr More

by Tyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsey Shea
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathon Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

We had a great experience. Keith was super helpful. Big shout out to Kate and Josh for getting us a great deal. We'll be back when it's time for our next car. More

by abbottstephanie74
Recommend Dealer
Yes
Employees Worked With
Kate DeCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

Jonathan was amazing to work with! We had a great experience while working with him and trying to decide which car would be the best fit for us, which is usually very challenging and s More

by mmcarter47
Recommend Dealer
Yes
Employees Worked With
Jonathon Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2024

Dealer was patient, kind, and personable. Prices and payments were transparent throughout. Would buy a car here again! More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsey Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prosper Njitoh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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