EchoPark Automotive Birmingham

this dealership is great and so helpful with everything! thank y’all for helping me but my first car!!!! thank y’all for helping me but my first car!!!! More

Very professional and to the point. I hate car shopping, and he made the process very easy. I hate car shopping, and he made the process very easy. More

Easy to find. Under blue book price and no pressure to buy . I would recommend the trip here Under blue book price and no pressure to buy . I would recommend the trip here More

Keith was great! He was very patient and informative. Thanks, EchoPark! We will definitely recommend to friends. He was very patient and informative. Thanks, EchoPark! We will definitely recommend to friends. More

Keith was fabulous! He worked very hard to finalize our purchase. I don't believe we could have had a better experience anywhere else! He worked very hard to finalize our purchase. I don't believe we could have had a better experience anywhere else! More

Good experience overall. Would recommend to others. Good selection and overall price. Easy to work with. Would recommend to others. Good selection and overall price. Easy to work with. More

Before I share my horrible experience, I did like the GM Kate DeCosta and I hope she finds a better company to work for. I test drove a car and bought it. I did not smell oil burning but the day I brought Kate DeCosta and I hope she finds a better company to work for. I test drove a car and bought it. I did not smell oil burning but the day I brought it home I drove around a lot and then I parked in the garage and noticed that I smelled oil. Took the car elsewhere to be checked out and it had an oil leak that was going to cost almost $5000 to fix. I knew I had 30 days to return the car so I was not completely panicked, but still. Echo ended up returning my money but I had to take the car back to them while at the same time, I still owed the money for the car. They gave me a loaner car after I told them that I could not look for a car without a car. This was on a Friday and the check was ready for me on Tuesday. They forgot to include in the check the amount I spent at the mechanic having the car looked at but they did mail me a check. So, everything did turn out in the end but I made probably 15 trips to the dealer and countless phone calls and the whole thing should NEVER have happened because that car should not have passed their "inspection" (done by high schoolers in auto mechanics?), I lost time, sleep, and confidence in dealers and my judgement. This whole incident was regarding the 2nd vehicle that I looked at on their lot. The first vehicle was rated by Car Guru, etc. as a "great deal" because it was $1200 less than the same car elsewhere. BUT, the car at Echo had mismatched tires with very little tread and no floor mats. Well, there's the $1200 difference right there! More

Very courteous polite patient, great attitude and not pushy..would def recommend, and would def go back and refer pushy..would def recommend, and would def go back and refer More

Outstanding service! Keith has been completely attentive to all my needs getting a new car. He's kept in touch with updates and highly recommend him for everyone to busin Keith has been completely attentive to all my needs getting a new car. He's kept in touch with updates and highly recommend him for everyone to business with getting a new vehicle! More

Everyone has been so friendly, transparent, and helpful. Keith was very kind and willing to go above and beyond. Keith was very kind and willing to go above and beyond. More