Echelon Ford
Stratford, NJ
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101 Reviews of Echelon Ford
Worthless extended warranty Echelon refused to honor warranty even after service department said part failed due to covered item. Zero effort to resolve by managemen they have my Echelon refused to honor warranty even after service department said part failed due to covered item. Zero effort to resolve by managemen they have my $. More
Great Dealership with outstanding sales experience I went to Echelon Ford to look at the 2018 Ford Escape Titanium and my salesperson, Angela Ionno couldn't have been more helpful. We test drove the S I went to Echelon Ford to look at the 2018 Ford Escape Titanium and my salesperson, Angela Ionno couldn't have been more helpful. We test drove the SUV and it has everything I'm looking for in a high end SUV and I'm currently driving an Audi Q3. Just waiting to hear back on the lease financing but this dealership has tolerated my back and forth on finalizing the purchase with patience and understanding of my situation on my current Q3 lease. I hope to be leasing the 2018 Ford Escape from them within the next few days. I told Joe Mo to "sharpen his pencil". He laughed and said, we use computers now!!! This dealership is my go to for a Ford vehicle. Their inventory beats all the Ford dealers in the area and I've checked them all. More
The Nicest People Ever! The team at Echelon was outstanding. Not only did I get a quality product with my new Explorer, I had the best car buying experience of my life. Pete The team at Echelon was outstanding. Not only did I get a quality product with my new Explorer, I had the best car buying experience of my life. Pete stayed in contact, listened to my needs and helped put me in a great car at a great price! Chris, the Sales Manager, also stayed in touch and was genuinely working to help me find the right car. Everyone we came in contact with from Pete, Chris, the Finance Manager and even the owner treated us so well! They have a customer for life. More
Great Service Pete and the entire team and Echelon Ford were amazing! They really went above and beyond to help me. I would never buy a card anywhere else! Pete and the entire team and Echelon Ford were amazing! They really went above and beyond to help me. I would never buy a card anywhere else! More
Great Buying Experience Thank you Jeff and Chip for your great service! It was a great buying experience! I would buy a car at Echelon Ford again. Thanks! Thank you Jeff and Chip for your great service! It was a great buying experience! I would buy a car at Echelon Ford again. Thanks! More
Perfect! Let me start by saying I hate car shopping. My truck had died and I needed to find something relatively quickly. After going to many, many dealer Let me start by saying I hate car shopping. My truck had died and I needed to find something relatively quickly. After going to many, many dealerships in the south Jersey area we wound up in our back yard at Echelon Ford. I was greeted by Bill Kensler our salesman. Bill was an awesome guy to work with. I explained my situation, which was a bit unique and he proceeded to show me some options. We then met with Chris Costello a sales manager at Echelon Ford. Chris was also great to work with. Chris explained different financing options to us for different vehicles. I was very apprehensive about getting a new vehicle. However all of my anxiety was allayed during the process. I had questions concerning both the financing and leasing, and all of my questions were answered thoroughly. I do highly recommend anyone in the market for a vehicle to go to Echelon Ford. Thanks to Bill, Chris and all the people at Echelon Ford for such a pleasant experience. More
good service good prices Give good deals to First Responders. Good service and very good prices. Had a lot of different options for F-150s. Very happy with my purchase. Give good deals to First Responders. Good service and very good prices. Had a lot of different options for F-150s. Very happy with my purchase. More
Ford purchase The dealership overall was very nice. Russell was great to work with, listened to what we said and asked. Julie only cared about selling the car; she The dealership overall was very nice. Russell was great to work with, listened to what we said and asked. Julie only cared about selling the car; she did not listen to what we were saying. She told us that things couldn't be fixed that were able to be fixed and she told us the car was not on the lot very long, but the carfax told us otherwise. More
located the escape I wanted after 3weeks of searching I wanted a ford escape similar to the one I leased 2 years ago except that I wanted the lift gate. it took 3 weeks of searching but they were able I wanted a ford escape similar to the one I leased 2 years ago except that I wanted the lift gate. it took 3 weeks of searching but they were able to locate it in time for me to take advantage of the May sales More
New Explorer I originally left with a brand new F-150, but realized the next morning that it was not the best fit for our family. I brought it back and Julie Thomp I originally left with a brand new F-150, but realized the next morning that it was not the best fit for our family. I brought it back and Julie Thompson found me an Explorer with a low payment. The rest was history. Thanks! More