Eau Claire Nissan - Service Center

There were things that I asked them to look into especially a piece of wheel well trim that came off on the drivers side and coming loose on the other side. I was immediately told that it could not especially a piece of wheel well trim that came off on the drivers side and coming loose on the other side. I was immediately told that it could not be put back on and that I would have to buy new ones. The vehicle was only a year old when the first one came off. We previously owned a 2015 Rogue and we were very satisfied with that one. I am very disappointed in the quality of my 2021 Rogue. I will probably not purchase another Rogue again. I also had an issue with the air conditioning that day. I was charged a diagnostic fee to determine the problem. The air didn't work in April but did not have it looked at until Monday. During that time I hit a bird that cracked some fins under the vehicle and I think that it was not looked into very good assuming that because the fins were bloke that that is the reason it doesn't work. I am very unhappy with the service. More

pleasant employees,finished before estimated time,no need for shuttle service will recommend this business to friends for shuttle service will recommend this business to friends More

Great place. Great service. Too many surveys requested. If anything is wrong I'll tell you Great service. Too many surveys requested. If anything is wrong I'll tell you More

A very clean and all personal friendly. Only sorry for some missunderstanding with a couple of enployees. Will make sure get all answers right away next time anywhere! Thank You ED. Ve Only sorry for some missunderstanding with a couple of enployees. Will make sure get all answers right away next time anywhere! Thank You ED. Very satisfied! More

Got me in right away to deal with serious issue with car which was very much appreciated. Provided ride, kept me informed as to progress & was able to fix car within 24 hours. which was very much appreciated. Provided ride, kept me informed as to progress & was able to fix car within 24 hours. More

The service was superior. Everyone was friendly and helpful. The staff did a thorough job when assessing and fixing our vehicle. They followed up to see if we had questions or Everyone was friendly and helpful. The staff did a thorough job when assessing and fixing our vehicle. They followed up to see if we had questions or concerns. Very impressed! More

Great follow up and professionalism throughout the dealership actual flew down to Mexico with the group in front of us dealership actual flew down to Mexico with the group in front of us More

Took my car out for symptom check with tech to try to find source. He thought it could be a belt or something with a/c…Laura came and explained what was found and asked if I wanted it fixed as they said find source. He thought it could be a belt or something with a/c…Laura came and explained what was found and asked if I wanted it fixed as they said they had the part in stock…invoice stated the part was fixed and unable to duplicate sound so problem fixed…got into my car…pulled out of the parking space in Nissan dealers/service lot and same noise was present and WORSE then when I dropped it off for service! I’m PISSED!!! And will be contacting the service manager on Tuesday morning since Monday is Memorial Day asking for a refund on that part of the bill!!! More

Good service and fine staff. Communicated well, good follow through. Salespeople knew their products and answered questions capably. Communicated well, good follow through. Salespeople knew their products and answered questions capably. More

Laura is always the best to work with. She treats us and our families like we are hers. Thank you for taking good care of us, Laura! She treats us and our families like we are hers. Thank you for taking good care of us, Laura! More