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Eau Claire Nissan - Service Center

Eau Claire, WI

4.3
190 Reviews

190 Reviews of Eau Claire Nissan - Service Center

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June 28, 2024

The problem was assessed promptly. It think was a bit expensive for the situation. The staff was friendly, and I appreciate the car service. More

by mkschotz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Eau Claire Nissan responded

We are glad to hear we provided you with top-notch service! We appreciate the feedback and can't wait to work with you again.

June 26, 2024

Didn’t clarify how bad the issue was. Took it to a local shop and had them inspect and repair for a fraction of the cost. I dont think Ill be back to this dealer ever. More

by steven.moore31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura Nunez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Eau Claire Nissan responded

Steven, thank you for taking the time to share your experience. Please give our Business Development Director a call. His name is Asher and he would like to go over some details with you. He can be reached at 715-727-8090

June 26, 2024

Great service and good attention, Rep welcomes me and explained me the service details. Good feedback on future checks needed. More

by AVILA_RAMIRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Eau Claire Nissan responded

We are glad to hear we provided you with top-notch service! We appreciate the feedback and can't wait to work with you again.

June 25, 2024

The 6/24/24 service well in terms of warranty coverage & price. Hopefully this will last much longer than 6 months. More

by PCLYNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Eau Claire Nissan responded

Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a fantastic experience with us.

June 20, 2024

Laura does a great job greeting us and taking care of all our Nissan Muranos! More

by beccaness01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Johnsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Houston Dorn
Jun 21, 2024 -

Eau Claire Nissan responded

We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

June 20, 2024

Did an excellent job detailing, oil change and rotating tires. Was done in a day. More

by JOBRIEN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Eau Claire Nissan responded

Thank you! We are happy that your experience was ONEderful!

June 19, 2024

I have always returned to your dealership for all the oil changes and service. The service has been excellent. More

by NELEH38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales department - his name was Steve
Jun 21, 2024 -

Eau Claire Nissan responded

We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

June 12, 2024

My oil change was done in 30 minutes. Laura was very helpful and explained everything. More

by LINDAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Eau Claire Nissan responded

Your satisfaction is our top priority, and we're so glad that we could meet your expectations. We can't wait to welcome you back again soon!

June 12, 2024

Worked with me to identify if my issue was still covered under the warranty and then quickly help replace the defective part! Polite, accurate, and timely! Everything i want in a service center. More

by williamgoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Eau Claire Nissan responded

Your satisfaction is our top priority, and we're so glad that we could meet your expectations. We can't wait to welcome you back again soon!

June 11, 2024

I was very disappointed in my service. I was not consulted about using synthetic oil ahead of time. Also, my free oil changes I had received earlier when I had purchased a new car were n More

by JUDITH_TABOR
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Laura Nunez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Eau Claire Nissan responded

Hello! Thank you for taking my call today! I am glad that we got this explained and resolved! If you have any additional concerns please feel free to reach out to me! Ed Derleth, Service Manager 7157278450

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