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Eau Claire Nissan - Service Center

Eau Claire, WI

4.4
199 Reviews

199 Reviews of Eau Claire Nissan - Service Center

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July 19, 2024

I had transmission issues and they diagnosed, arranged the warranty coverage, repaired a separate issue I had and completed two recall repairs I didn't know about. The estimated time for the repair to be More

by BUCAJILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Nunez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Eau Claire Nissan responded

We're ecstatic to receive your 5-star rating! Providing top-notch service is our goal, and we're thrilled to hear that we hit the mark.

July 18, 2024

Brand new car went in for the Pro Pack A plan came out with streaks and swirls on the body of the paint, and in the interior, they made the trim two tone, like the only wiped the top. More

by vietvandong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Eau Claire Nissan responded

Thank you for sharing your feedback, it's important to us, it is because of customers like you that we continue to improve as a business! Glad we figured everything out! Please come see us again soon!

July 17, 2024

Very personsble welcoming staff. Service went beyond expectations as critical checks were done above and beyond the required recall at no additional charge More

by huerth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Eau Claire Nissan responded

It is because of customers like you that we continue to improve as a business! Please come see us again soon!

July 16, 2024

I only come here for my Nissan Armada’s service given their excellent quality & clear communication. More

by ncea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Eau Claire Nissan responded

Your satisfaction is our top priority, and we're so glad that we could meet your expectations. We can't wait to welcome you back again soon!

July 14, 2024

Will make negotiations with you but not follow through. They told me my ac compressor was making the noise that I wanted checked out, they changed it, and stated that the noise couldn't be duplicated. Didn More

by HESLINGER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Derleth
2.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Eau Claire Nissan responded

Thank you for taking the time to share your experience. It seems we may have fallen short of your expectations. If you have any additional issues please reach out to Ed directly. 715.727.8450

July 13, 2024

They were on time they took the car and did an excellent job All very professional More

by marytocarroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Eau Claire Nissan responded

We're ecstatic to hear that you had such a positive experience with us. Our team strives to create memorable moments for our customers, and your feedback reaffirms that we're succeeding. We appreciate your support and look forward to serving you again!

July 12, 2024

The service was fast and the employees were excellent. I will definitely not hesitate to come back. More

by nroth30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2024 -

Eau Claire Nissan responded

Thank you for your support and for choosing us. We can't wait to see you again soon!

July 09, 2024

Upon checking in with Nikki for the cabin air filter and filter cover replacement appointment, I requested the additional service of a side marker bulb replacement which I had not booked beforehand. This w More

by grifflar007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ulberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2024 -

Eau Claire Nissan responded

Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.

July 09, 2024

Staff is great. I would bring all of my vehicles there for service. Ed , Nikki and Laura are great More

by ed3dbow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2024 -

Eau Claire Nissan responded

Thank you for your support and for choosing us. We can't wait to see you again soon!

July 09, 2024

I brought in my car with two issues and they fixed one issue. Then 2 days after getting my car back, it started making the same noise that I took in to get fixed, so a nice $200 2-day band-aid. The muffle More

by Becca
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Laura Nunez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Eau Claire Nissan responded

Becca, please give us a call so we can go over these details with you.

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