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Eau Claire Nissan - Service Center

Eau Claire, WI

4.3
190 Reviews

190 Reviews of Eau Claire Nissan - Service Center

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July 09, 2024

I brought in my car with two issues and they fixed one issue. Then 2 days after getting my car back, it started making the same noise that I took in to get fixed, so a nice $200 2-day band-aid. The muffle More

by Becca
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Laura Nunez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Eau Claire Nissan responded

Becca, please give us a call so we can go over these details with you.

July 07, 2024

Laura was thorough, attentive and addressed all issues clearly. She kept me informed of vehicle’s service status and checked on a replacement part for my car. More

by stuettgenpaula
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Eau Claire Nissan responded

We're ecstatic to hear that you had such a positive experience with us. Our team strives to create memorable moments for our customers, and your feedback reaffirms that we're succeeding. We appreciate your support and look forward to serving you again!

July 05, 2024

Great service department! Dealership is very modern and a nice place to wait while vehicle is being serviced. More

by BDK911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Eau Claire Nissan responded

We're ecstatic to receive your 5-star rating! Providing top-notch service is our goal, and we're thrilled to hear that we hit the mark.

July 05, 2024

The dealership is dependable. I have been a customer for many years. I appreciate the help. More

by jay@eauclairelaw.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Eau Claire Nissan responded

We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

July 05, 2024

I have had nothing but very good service from this location. I would highly recommend. More

by jimmyc9082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom and Ryan. Top notch.
Jul 10, 2024 -

Eau Claire Nissan responded

We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

July 04, 2024

Nice dealership but I took my Nissan in for a recall which was going to take 4-5 hours to do and the appointment was set for 11am. I was told at check in it would take 6-7 hours due they were missing a More

by barbshebelski59
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cornell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Eau Claire Nissan responded

Thank you for taking the time to share you experience and for servicing with us. We are sorry for the inconvenience! Please let us know if there is anything we can do for you!

July 03, 2024

It's was easy to schedule service, easy drop off and easy pickup. Friendly staff and quick service! More

by poepoe360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Eau Claire Nissan responded

We're ecstatic to receive your 5-star rating! Providing top-notch service is our goal, and we're thrilled to hear that we hit the mark.

June 30, 2024

After 2 visits with Nissan, I am pleased with the communication, but the issue I was there for, they were unable to fix. To me this is an issue that causes me frustration and not being comfortable d More

by sharrylarson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Nunez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Eau Claire Nissan responded

Thank you for taking the time to leave us some feedback. Please reach out to our Service Manager, Ed. His direct line is 715-727-8450.

June 28, 2024

Girl on the was not very knowledgeable. Had several conversations with her and didn’t remember previous conversations. I needed new key fob and had to pay full price for a new one that was More

by DMILNTHORPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura Nunez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Eau Claire Nissan responded

Thank you for taking the time to leave feedback, we are sorry we missed. When you have a moment, would you give our Service Manager, Ed, a call. He would like to look into the details behind the scenes on this. 715-727-8450

June 28, 2024

Nikki was great, very helpful. You're shuttle driver, a woman whose name I didn't get was also great, super nice. Thank you all. More

by hohenstein99
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Eau Claire Nissan responded

We are glad to hear we provided you with top-notch service! We appreciate the feedback and can't wait to work with you again.

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