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Eau Claire Nissan - Service Center

Eau Claire, WI

4.3
190 Reviews

190 Reviews of Eau Claire Nissan - Service Center

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August 15, 2024

most expensive oil change ever seen--going elsewhere next time. Guess we should've paid closer attention to the cost but who would have thought $130 for a standard oil change? So many other places at half th More

by MATTHEW77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unknown
August 13, 2024

Friendly, knowledgeable upfront service. Timely communication. Dependable service. I would definitely recommend to other drivers. More

by mclain9grand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Eau Claire Nissan responded

We're delighted to know that you enjoyed your experience with us and that we met your expectations. Thank you for taking the time to share your feedback, and we can't wait to welcome you back again!

August 04, 2024

Didn't give me a feeling of trust. When I left the last service center when they have finished work, I got a good report on what the overall status of my Nissan and what my next serv More

by chasgoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Derleth
2.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Nunez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Eau Claire Nissan responded

Thank you for taking the time to leave your review. I would love the opportunity to hear more details regarding your visit. Please give me a call at 715.727.8090 - Asher, Business Development Director.

August 01, 2024

Great service and done faster then anticipated. People are very good to deal with. Thank you! More

by LAURIEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Eau Claire Nissan responded

Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a fantastic experience with us.

August 01, 2024

Great dealership from purchasing thru servicing. Everyone was so knowledgeable and helpful. They were there to help me find a vehicle that matched my needs. Wonderful experience!! More

by jmkd2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Eau Claire Nissan responded

Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

August 01, 2024

The people and the service they provided was good. I don't like getting bombarded with so many emails text messages, and phone calls. More

by jim.brophy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Eau Claire Nissan responded

Thank you for your support and for choosing us. We can limit the amount of follow ups we can do, not a problem at all! We can't wait to see you again soon!

July 31, 2024

Less than 1000 miles past my extended warranty, the second shop has confirmed that I need a new transmission. There is a serious design flaw. More

by PAUL_BALDY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Nunez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Eau Claire Nissan responded

Paul, we are sorry that you are dealing with this. However, we don't have the ability to make the final decision. The extended warranty makes the decision based on findings from a certified shop. Thank you for choosing Eau Claire Nissan. Please let us know if there is anything we can help with as you move forward with your vehicle fixes.

July 30, 2024

I really liked the window you could see from waiting area. All team members were very nice and professional. More

by gscottfredrickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenzie
Aug 07, 2024 -

Eau Claire Nissan responded

Thank you for your support and for choosing us. We can't wait to see you again soon!

July 27, 2024

All the staff at Eau Claire Nissan are friendly and pleasant to deal with I had a couple of questions about my vehicle that Laura answered with ease. More

by SERICKSON7665
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Eau Claire Nissan responded

Your satisfaction is our top priority, and we're so glad that we could meet your expectations. We can't wait to welcome you back again soon!

July 26, 2024

Fast, professional and efficient. She was great to deal with and no problem whatsoever. Thanks More

by beckhere12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Eau Claire Nissan responded

Thank you for your support and for choosing us. We can't wait to see you again soon!

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