Back

Eau Claire Nissan - Service Center

Eau Claire, WI

4.3
190 Reviews

190 Reviews of Eau Claire Nissan - Service Center

Sort by
September 06, 2024

I went in with a minor problem. Information was communicated to the service technician about what was wrong but to my knowledge they did not do any research on the possible problem More

by DOREEN.OTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Eau Claire Nissan responded

We're ecstatic to hear that you had such a positive experience with us. Our team strives to create memorable moments for our customers, and your feedback reaffirms that we're succeeding. We appreciate your support and look forward to serving you again!

September 02, 2024

Check in lady was very rude. Technician over filled tires and did not check if cabin air filter needed to be replaced as asked. More

by CSCHUG5376
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nikki Ulberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Eau Claire Nissan responded

Thank you for taking the time to leave your review. I am having difficulties pulling up your account. When you have a brief moment we would like to take the time to look into your recent visit and apologize for your experience. Please reach our Service Manager directly at 715-727-8450

August 30, 2024

They got the service done efficiently and effectively within a couple hours and every looked good. More

by chrishayden95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Eau Claire Nissan responded

Thank you for your support and for choosing us. We can't wait to see you again soon!

August 29, 2024

Great fast service! They got me in and out with in 15 minutes. Thank you for the great service! More

by kcarlson0015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Eau Claire Nissan responded

We're ecstatic to receive your 5-star rating! Providing top-notch service is our goal, and we're thrilled to hear that we hit the mark.

August 28, 2024

$250 diagnostic fee is crazy. I can go to my local mechanic and no diagnostic fee is charged. Service writer was great but overall if my vehicle can be fixed at my local non deale More

by drfrench
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Eau Claire Nissan responded

Thank you for taking the time to leave your review. We understand that the diagnostic fee can seem higher compared to other options, and we appreciate your perspective. Our diagnostic fee covers the cost of our specialized tools and the expertise of our technicians, which helps ensure that we provide accurate and thorough assessments. Please call our Service Manager, Ed, he would be happy to discuss pricing and estimates to better fit your needs. 715-727-8450. Thank you again for your business.

August 28, 2024

We have always experienced great sales and service on our Nissan Rogue at Eau Claire Nissan. More

by rlbllb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Taylor, Houston Dorn
Aug 29, 2024 -

Eau Claire Nissan responded

Thank you for your support and for choosing us. We can't wait to see you again soon!

August 24, 2024

The inspection was quick and I got my car back. They got my vehicle right in. More

by buffcold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Eau Claire Nissan responded

Thank you for your support and for choosing us. We can't wait to see you again soon!

August 21, 2024

Great service, very friendly, knowledgeable. Service took care of the issue that my SUV had More

by BRIANNAKLU07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Rachick
Aug 24, 2024 -

Eau Claire Nissan responded

Thank you for your support and for choosing us. We can't wait to see you again soon!

August 19, 2024

Were very pleasant some what informative nice people too work with I would recalls to anyone looking for a vehicle. More

by garthtopp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Eau Claire Nissan responded

Thank you for your support and for choosing us. We can't wait to see you again soon!

August 16, 2024

Laura did an amazing job ! She has been in the service department in the Nissan service area for many years and has helped me with all the Nissan vehicles I have bought thro More

by STICKFIGHTER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Eau Claire Nissan responded

We always enjoy hearing what our customers have to say! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!

...
4
...